logo
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
UX & Product Design Consultant/Strategist
Simplicify Studio, llcUX & Product Design Consultant/Strategist
Jul. 2013Greater Boston Area(01/2016 - Kicked off Simplicify Studio, rebranded 'Tap 2 Interactive, llc' business from 07/2013). I am a UX & Product design vet, and a UX team's swiss-army knife (able to play many different roles, seamlessly transitioning between projects/roles). I love untangling complex design & biz. problems, and Expert Product Designer. 25 years of multi-verticals/multi-channel design skills, expert design judgment, and consumer empathy- delivering best-in-class products & services. Partnerships and Clients: Carbonite, SoftNas, Altisource, Wild Gravity, UXMatters.com, NorthPointeRealty.com, SteamSalvage.com, NorthEastern Univ. (Design School) and more... Working with local startups at the Cambridge Innovation Center, Remote and On-Demand - to help augment UX thinking, Design and User Research methods (for companies of all sizes). Software skills: Adobe Suite, Sketch, Invision, UXPin, Jira, Axialis, Balsamiq, Axure, OmniGraffle, Keynote, MSOffice 365, MS Project, Morae/Ovo (UX testing), Visio/CAD, Corel Graphics, Audio, & Video suites, Vantive/Perforce, Citrix Platinum Suites, (CMS) - (OpenText) RedDot, Interwoven, Vignette. Relevant UX & Consulting Expertise: ADA Designing for Accessibility (508/WCAG 2 AA), Extensive Adaptive/Responsive App/Website and Content Management System (CMS) design, which include - Standardizing UI and IA, Localization of UXs, and Developing Style Guides/Libraries for full product ecosystems.
Principal UX Consultant
TIAA, through AccruePartnersPrincipal UX Consultant
May. 2018 - Dec. 2023Greater Boston AreaPrincipal UX Consultant at TIAA, through AccruePartners. Working across multiple teams to develop world-class (fintech) products for TIAA and it's partners. Leading efforts to develop cutting edge experiences for Pension and Retirement products (using modular and responsive design systems).
Principal Consultant  - (Acting Head of UX)
BlueCross BlueShield of MAPrincipal Consultant - (Acting Head of UX)
May. 2017 - Dec. 2017Quincy, MAHelped Build/Lead a digital transformation foundation for BCBS-MA. To create a 21st century Brand Ecosystem for B2B, B2C and Medicare customers (OmniChannel & within 508/WGAC 2.0 ADA compliance). Developing a set of molecular (& Accessible 508/WCAG) Design tools, (Starting at Mobile first) and positioning to make BCBSMA a 5 star trusted partner/advisor for All customers, across all touch-points. Built a multi-level experience team, developed product design processes to fast-track migration and redesign of products, content and visual voice.
UX Product Design Strategist (Principal - Contractor)
Altisource LabsUX Product Design Strategist (Principal - Contractor)
Jan. 2016 - Dec. 2016Greater Boston AreaLed UX Design Strategy for AltiSource's Global Products. Focusing on advancing marketshare, Continuous improvements of web & mobile properties and Being the 'voice of the customer' in product design strategy and planning across brands. Developed flexible UX Guidelines for each vertical, industry and across our brands' products (digital devices and viewers).
Global Director Of User Experience & Product Design
StaplesGlobal Director Of User Experience & Product Design
Feb. 2014 - Aug. 2015Framingham, Ma and Cambridge, MaLed the 'Staples Digital ReInvention' into cutting-edge Digital and Mobile properties (web and app) by building a world-class UX organization, into the third largest online eRetailer in the world. My Global User Experience department contains Creative, User Research, Usability Testing, and Information Architecture Design across 9 locations. My leadership role includes; Global Creative Director and UX Design Director over all Staples digital assets (B2B (Contract - US, EU and Canada), Staples.com/.ca/.eu, more than 20 mobile sites and apps, also the Quill Brand) - Totaling more than 8 billion in sales revenue annually.
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Christopher on Intch
Design
127590 people
15
Lead Software Engineer @ Codename: Magnolia
16
Product Designer @ Moment studio
0
Realtor @ Coldwell Banker Realty
DesignUX/UI Designer
24397 people
15
Lead Software Engineer @ Codename: Magnolia
20
Product Designer @ LinkedIn
20
Product Designer @ Old Navy