Requests
6
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
UXRwiz.ioFounder
Feb. 2024Singapore
Singapore Institute of TechnologyAssociate Faculty (Business, Communication & Design)
Feb. 2024
Standard Chartered BankManager, UX Designer
Nov. 2020 - Feb. 2024Singapore, Singapore
MING LabsUX Research Consultant
Aug. 2020 - Nov. 2020SingaporeIn partnership with ChanceUpon https://chanceupon.co/ • Co-led UX research for a digital transformation project with one of the leading telcos in Singapore, covering the customer experience of mobile, broadband & entertainment/streaming services (such as Netflix, HBO Go, Prime Video, Hayu, Viu, meWATCH)
• Created user personas with in-depth analysis of customer behaviour traits & mindsets
• Mapped end-to-end customer journeys uncovering pain points & delight points
• Presented key research insights; ran ideation exercises with product, design & business stakeholders uncovering potential solutions & business opportunities
GrabSenior Design Strategist | UX Researcher
Jul. 2019 - Aug. 2020Singapore• Leading UX research & strategy for Grab's logistics product: GrabExpress;
• Leading service design of cloud kitchen product, GrabKitchen, across multiple hyperlocal markets in Southeast Asia;
• Co-created and led an ethnographic study of SME & hawker merchants in the GrabFood business, culminating in an exhibition of user-centred learnings & artefacts;
• Leading interdisciplinary design of several omni-channel products - eg. Grab Driver Centre, Grab Premium Lounge, smart retail concept for Grab Store.
GrabRegional Designer (Service Design)
Aug. 2017 - Jul. 2019Singapore• Provided in-house consultancy for spatial, experience & infrastructure design;
• Conducted user research fieldwork prior as part of the design process: eg. contextual inquiries, user shadowing, in-depth interviews;
• Manages regional spatial design-oriented projects at Grab, supporting the end-to-end user experience and service design framework at Grab
• Projects include:- - Grab Driver Centres, multiple locations in the Philippines - Grab UX Innovation Labs, Singapore - Grab Lounge, multiple locations in Metro Manila, Philipines - Grab Cafe (pop-up), Metro Manila
OSC by Norman Yeo / OSC CollectiveAssociate, Design & Business Development
Jul. 2015 - Aug. 2017• Led business development & managed client servicing;
• Provided design & build consultancy, project management services for high-end residential & commercial projects, bespoke furniture design.
• Managed social media accounts (Facebook, LinkedIn, Instagram) with creation & curation of content;
• Launched a venture which focuses on bespoke furniture & furnishing solutions: OSC Collective
TBWA\ Group SingaporeProduct & Experience Designer
Jan. 2013 - Jan. 2013Singapore• Conceptualised brand experiences & event marketing campaigns for
international lifestyle brands like Volkswagen, Mercedes Benz, Tangs,
Lendlease.
• Provided conceptual & technical design expertise;
• Event marketing campaigns include the Volkswagen Golf GTI, Mercedes Benz CLA & 2013 Starcount Social Star Awards at Marina Bay Sands.
Suying Metropolitan StudioArchitectural Designer (Contract)
Nov. 2012 - Dec. 2012Singapore• Provided interior design and planning consultancy services in hospitality projects - proposed Capella Hainan (China) project;
• Expertise in technical design, detailing & drafting;
• Specialised in 3D visualisation via SketchUp and V-Ray
LION EARLCo-Founder
Jun. 2011 - Jan. 2015• Co-founded a contemporary womenswear brand designed and produced locally in Singapore;
• Ready-to-wear collections were featured in 2 consecutive years at Singapore Fashion Week (formerly Audi Fashion Festival) in 2012 and 2013;
• Collections were sold throughout multi-label stores and online retailers in Singapore and the region;
• Managed PR & marketing needs of the brand: spearheaded publicity efforts, built relationships with members of the press and media agencies;
• Managed social media accounts (Facebook, Instagram, Pinterest) with creation and curation of content;
Envelope ArchitectsJunior Architect
Jan. 2011 - Jun. 20151 Chang Chang Road Singapore 159630• Conceptualised and executed architectural & spatial designs;
• Led project management with a portfolio of residential, commercial & hospitality projects. Clients include CapitaLand Malls, Panasonic.
Intch is a Professional Networking App for the Future of WorkSee more people like Hariz on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
249688 people
17
Business Operations @ Cinch Asia
25
Founder & Managing Director @ Autonomy
28
Change Management & Communication @ Surbana Jurong Private Limited
55222 people
16
Senior manager - Corporate Strategy @ Agoda
20
AV / Audio consultant @ Ui Consulting
25
Lead Machine Learning Engineer @ Simmple AI