Ryan Chan - Cloud DevOps/Infra & Automation Consultant,

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Work Background

FWD InsuranceCloud DevOps Manager

Jun. 2022Hong Kong SAR- Led cross-functional teams to plan, design, and implement cloud migration strategies from on-premises to AWS cloud infrastructure. - Managed overall cloud infrastructure, including provisioning and configuring resources, monitoring system health, and ensuring compliance with security and regulatory requirements. - Developed and implemented CI/CD pipelines to automate application and infrastructure changes deployment to the cloud environment. - Collaborated with stakeholders to develop and implement disaster recovery and business continuity plans for high availability and resiliency of cloud infrastructure and applications. - Developed and implemented cloud cost optimization strategies, including monitoring and analyzing usage patterns and identifying cost reduction opportunities. - Troubleshot and resolved issues related to cloud infrastructure and applications, conducting root cause analysis and remediation. - Led platform engineering efforts to design, build, and maintain scalable and reliable cloud infrastructure for software development and deployment. - Developed and implemented platform automation, including infrastructure as code, containerization, and serverless architecture. - Worked closely with development teams to ensure platform performance and availability, including monitoring and optimizing system performance, identifying and resolving bottlenecks, and conducting load testing and capacity planning. - Managed cloud security, including implementing cloud security best practices, conducting security audits and vulnerability assessments, and ensuring compliance with security policies and regulations. - Kept up-to-date with the latest cloud technology trends and best practices, sharing knowledge with team members to drive continuous improvement and innovation. - Mentored and coached team members to develop their technical skills and ensure high-quality deliverables.

FWD InsuranceCloud Automation Engineer

Sep. 2021 - Jun. 2022

Bindo Labs LimitedAVP of technology

May. 2021 - Aug. 2021- Led technology team in developing and implementing company's technology strategy, including new product and service development. - Managed development of BI systems and mobile apps to increase customer engagement and drive sales. - Collaborated with marketing team to develop technology-driven marketing campaigns and promotions. - Developed technology-focused initiatives to improve operational efficiency and reduce costs. - Ensured security and reliability of company's technology infrastructure and managed data privacy and cybersecurity risks. - Managed and coordinated technology operations across multiple countries, overseeing local technology teams and ensuring alignment with overall technology strategy. - Managed vendor relationships and worked with external partners to develop and implement new technology solutions. - Led and mentored technology team to ensure high-quality technology solutions.

Valoot Technologies LimitedCTO

Feb. 2018 - Apr. 2021Hong Kong- Lead technology team in developing and implementing fintech startup's technology strategy focused on Alipay and WeChat Pay wallet integration. - Manage design, development, and implementation of payment processing systems that are secure, reliable, and scalable. - Work closely with product and business teams to identify and prioritize features related to Alipay and WeChat Pay wallet integration, and ensure timely and efficient implementation. - Improve user experience of payment processing systems, optimizing checkout process and improving transaction speed and accuracy. - Manage vendor relationships and work with external partners to develop and implement new payment processing solutions. - Keep up-to-date with latest payment processing technology trends and best practices, sharing knowledge with team members to drive continuous improvement and innovation. - Work closely with leadership team to ensure technology strategy aligns with overall business goals. - Lead and mentor technology team to ensure they have necessary skills and resources to deliver high-quality payment processing solutions.

Valoot Technologies LimitedProduct Lead Manager

Sep. 2017 - Feb. 2018

Green Tomato LimitedFull Stack Developer

Feb. 2016 - Feb. 2017Kwun Tong

Jemex Ideas Co. Ltd.Technical Manager

Nov. 2015 - Feb. 2016Kowloon Bay, Hong Kong- Utilized Laravel framework to build a large-scale registration system for Mobile World Congress conference - Used Vue.js and Sass for frontend layout implementation - Utilized AWS Aurora MySQL database service as cluster database - Launched cluster Redis service for caching purposes - Used Cloudflare's CDN service for faster content delivery - Developed backend management portal for staff to manage event details and settings - Utilized AWS cluster Redis service for real-time reporting system - Set up worker server with Beanstalkd installed to handle queuing jobs such as sending notifications and EDMs.

Soliton MusicSenior Software Engineer

Apr. 2013 - Nov. 2015Hong Kong, Lai Chi Kok- Maintained and developed Soliton's iOS and Android apps - Led the revamp project, which involved rewriting all backend APIs using the Laravel framework - Redesigned database structure and conducted a zero-downtime migration to AWS RDS - Managed and supported vendor team during implementation process - Redesigned server infrastructure for horizontal scaling and relocated storage servers to a different data center - Set up a CDN server for streaming audio and video content and implemented a tailor-made equalizer for audio streaming content - Resulted in a 3x improvement in Soliton's backend API performance, a 2x increase in server load capacity, and a 3x increase in database performance compared to previous structure - Designed infrastructure for DCFE project to support horizontal scaling without downtime - Set up a CDN with video content encoder (Elemental Encoder) and conducted server loading stress tests - Enabled setup of a web server within 10 minutes, fully provisioned and ready for public use - Server load balancing capable of supporting 1 million concurrent requests.

Eternal Technology Consulting LimitedProgrammer

Jan. 2012 - Apr. 2013- Successfully managed and coordinated three software development projects simultaneously - Collaborated with team members to ensure timely completion of projects - Developed new software functions, conducted unit tests, and debugged until meeting client requirements - Maintained existing websites, analyzed user data, and implemented improvements - Performed UI design tasks such as editing and adjusting images to fit seamlessly into the UI - Utilized C#, .NET, MSSQL, ASP, and Objective-C as primary programming languages - Employed various techniques including XML, WSDL, SOAP, JSON, SOCKET, and AJAX - Utilized open-source APIs such as OpenOffice to automate the generation of documents and Excel files.

FreelancerFreelancer

Jan. 2010 - Jun. 2012Programming. work out the freelance job for other companies