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Work Background
My Seven SuiteInformation services and technology consultant.
Dec. 2023San José, Costa Rica · Remote
Grupo ZGH SpAIT project consultant
Oct. 2023Región Metropolitana de Santiago, Chile · Hybrid
Automóvil Club de ChileTechnology and Digital Transformation Manager
May. 2021 - Oct. 2023Providencia, Chile · Hybrid➜ Description of Responsibilities:
✓ Designed and implemented a 3-year IT strategic plan, restructuring the IT area to improve customer focus and productivity, marking a milestone in the digital and operational transformation of the organization. ➜ Achievements and Contributions:
✓ I achieved a significant reduction in the annual technology budget, 30% in the first year and an additional 20% in the second, through the optimization of resources and the efficient implementation of technologies.
✓ I successfully implemented the HubSpot CRM in all business units, substantially improving the relationship with clients and the productivity of the teams.
✓ I led key projects such as the migration of critical services to the private cloud and Azure and the implementation of ITIL to standardize and measure IT management, strengthening technological infrastructure and information security. ➜ Skills and Technologies:
✓ Skill in managing complex projects and operational transformation with a focus on advanced digital solutions.
✓ Expertise in the implementation of CRM and cloud strategies, with advanced knowledge in HubSpot, Azure, and ITIL practices.
Steward ChileIT Manager
Mar. 2019 - May. 2021Huechuraba, Santiago. · Hybrid➜ Description of Responsibilities:
✓ Reimplementation and optimization of the Financial and Vertical Lease ERP Microsoft Dynamics AX, significantly improving operational efficiency.
✓ Modernization of network infrastructure using advanced technologies, raising the company's performance and security standards. ➜ Achievements and Contributions:
✓ Developed and implemented a service desk based on ITIL, improving requirements management, catalog of services and incidents, and facilitating a more effective root cause analysis.
✓ I successfully led the migration of local infrastructure to a Tier3 Datacenter, which resulted in a notable increase in system security and performance.
✓ I created a sales Datamart, using Microsoft Integration Services and Analytics Services, to optimize the data-based decision-making process.
✓ Implemented a web platform that managed the full cycle of operations of a wardrobe, from manufacturing to washing, improving logistics and operational efficiency. ➜ Skills and Technologies:
✓ IT project management using agile methodologies and ITIL principles.
✓ Implementation and optimization of ERP (Microsoft Dynamics AX), network infrastructure (Forticlient, Cisco), and data analysis (Microsoft Integration Services, Analytics Services).
FinFastSystems and Technology Manager
Jun. 2015 - Mar. 2019Providencia, Santiago, ChileWith an upward trajectory in the company, I went from software engineer to Head of Technology and, finally, to Deputy Manager of Technology and Systems. In this last position, I led the implementation of innovative technologies, managed key technological projects, supervised the technological infrastructure and strengthened relationships with suppliers, always with the objective of enhancing the company's efficiency and productivity. - I led the development and implementation of my own financial ERP and CRM using Sharepoint, C# and SQL Server, transforming FinFast into a pioneering fintech. - I created a self-managed digital platform to issue guarantees, reaching a historical portfolio of more than USD$295MM and expanding financial services such as insurance and factoring. - Led the migration of local infrastructure to Datacenter and Azure, significantly improving operational continuity and minimizing risks.
Duoc UCAssistant Professor
Aug. 2013Huechuraba, Santiago · On-siteLectures Taught:
- Programming (Java, C#, Python, PHP)
- Database (Oracle / SQL Server)
- Project Management (Traditional / Agile)
- Business Intelligence Modeling
- Business Process Modeling
- Web Applications (Python/Django/PHP)
- Mobile Applications (Ionic + Angular)
- Software Quality (CMMI, ISO 9001)
- Software Architecture
- Project Evaluation
- Title Portfolio
FinFastHead of Systems and Technology
Mar. 2013 - Jun. 2015Providencia, Santiago, ChileSkills: MySQL · Business Intelligence · Power BI · Visual C# · T-SQL · Gestión de requisitos · Gestión de proyectos · Microsoft SQL Server · ASP.NET · Desarrollo de software
FinFastSoftware engineer
Jun. 2012 - Mar. 2013Providencia, Santiago, ChileSkills: MySQL · Visual C# · T-SQL · Microsoft SQL Server · ASP.NET · Desarrollo de software
TecnolexSenior Programmer Analyst
Dec. 2010 - Jun. 2012Vitacura, Santiago, ChileResponsible for developing functional requirements under agile methodologies on desktop and web platforms with Microsoft technologies in various projects within the legal business, such as brand systems, domains and implementation of business intelligence models in clients such as Carey & Cia, Guerrero & Cia, among others.
Instituto Profesional AIEPWeb programmer
Apr. 2010 - Dec. 2010Providencia, Santiago, ChileResponsible for managing and developing functional requirements for the institution's corporate and viral site, as well as the programming and delivery of the email marketing platform.
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