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Work Background
PAI PharmaMetrology Specialist
Aug. 2022South Carolina, United States · On-siteDirected project management of 120+ calibration schedules across 3 facilities, optimizing resource utilization through Agile methodologies and ensuring on-time delivery. Supervised collaboration with cross-functional teams and vendors to guarantee accurate and timely calibration of 3,200+ pharmaceutical manufacturing assets. Implemented process improvements to enhance quality control procedures, resulting in superior precision and regulatory conformity.
SCITECK CLINICAL LABORATORIES INCLaboratory Operations Manager
Feb. 2022 - Aug. 2022North Carolina, United States · On-siteManaged clinical, diagnostic, and forensic lab operations, assisted with R&D initiatives during the COVID-19 pandemic. Led team in operating cutting-edge equipment like GC/MS, LC/MS, PCR while maintaining meticulous standards. Ensured adherence to evolving compliance requirements, facilitating seamless regulatory inspections.
ImmunoTek Bio Centers, LLCQuality Assurance Project Lead
Dec. 2020 - Feb. 2022North Carolina, United States · On-siteSpearheaded quality improvement projects using PowerBI, streamlining operations and boosting performance metrics. Supervised documentation, staff training, and SOP adherence to drive workflow efficiencies and accuracy. Collaborated with cross-functional teams to analyse root causes, implement corrective actions, and foster continuous improvement.
Genova DiagnosticsLaboratory Support Specialist
Jul. 2020 - Sep. 2020North Carolina, United States · On-siteTrained new employees on biological specimen handling and diagnostic testing, ensuring accurate results and timely task completion. Oversaw data entry, quality review, and lab support across microbiology, colorimetry, and product development, maintaining high standards. Adapted to COVID-19 challenges by building team culture, enhancing efficiency, and optimizing performance under increased workloads.
Enplas Life Tech, Inc.Quality Assurance Technician
Mar. 2020 - Jul. 2020North Carolina, United States · On-siteMaintained compliance with stringent quality assurance protocols and medical device industry standards through thorough assessments of material integrity and performance. Utilized cutting-edge technologies like the Vertex Machine and Precision Measurement Tools to evaluate medical-grade plastics with precision and accuracy. Conducted meticulous quality inspections using calipers, weights, and visual tools, identifying deviations and implementing measures to ensure consistent component quality.
Cary EMSVolunteer EMT
Dec. 2018 - May. 2019Raleigh, North Carolina, United States · On-siteProvided emergency medical care and transportation to individuals experiencing medical emergencies. Assessed patient conditions and administered appropriate medical interventions according to established protocols. Operated and maintained emergency medical equipment and vehicles to ensure readiness for rapid response. Communicated effectively with patients, family members, and medical personnel to provide accurate information and coordinate care. Documented patient assessment findings, treatments provided, and other relevant information in accordance with legal and organizational requirements. Participated in ongoing training and professional development activities to enhance skills and knowledge in emergency medical care.
Northern Wake Fire DepartmentVolunteer Firefighter (EMT-B)
Nov. 2017 - Apr. 2018Raleigh, North Carolina, United States · On-siteResponded to emergency calls for fire suppression, rescue operations, and medical emergencies as part of a volunteer firefighting team. Conducted fire suppression activities, including extinguishing fires, ventilating structures, and performing salvage and overhaul operations to minimize property damage. Provided emergency medical care and assistance to individuals involved in accidents or experiencing medical emergencies. Assisted in the extrication of victims from vehicles involved in accidents using specialized equipment and techniques. Participated in training exercises and drills to maintain readiness and proficiency in firefighting and emergency medical techniques. Contributed to community fire prevention and safety education initiatives through public outreach programs and presentations.
North Carolina State UniversitySenior Resident Advisor
Aug. 2017 - May. 2020North Carolina, United States · On-siteManaged team dynamics through scheduling, mentoring, and facilitating team development discussions using project management strategies. Implemented structured agendas and addressed challenges through goal-setting and collaboration, improving productivity and morale. Organized large-scale events by developing plans, coordinating logistics, and overseeing execution using project management principles.
ProTempsCertified Nursing Assistant
May. 2016 - Aug. 2016North Carolina, United States · On-siteDemonstrated empathy in patient interactions, recognizing the emotional aspects of healthcare and the importance of fostering positive connections with those under care. Adapted to the demands of the healthcare environment, demonstrating the capability to handle multiple tasks while maintaining a high standard of efficiency. Acquired a deep understanding of the significance of clear communication in healthcare, ensuring accurate conveyance of information to both colleagues and patients.
Red LobsterHost, Server, Line Cook
Sep. 2014 - Aug. 2018North Carolina, United StatesCultivated a dedication to delivering exceptional customer service, prioritizing customer satisfaction in the restaurant industry. Demonstrated adaptability in a fast-paced environment, promptly addressing issues to uphold service excellence. Greeted and seated guests, providing a welcoming atmosphere and ensuring smooth flow of restaurant operations. Took orders accurately and efficiently, delivering meals promptly while maintaining a high level of attention to detail. Prepared and cooked menu items according to recipes and quality standards, contributing to the overall culinary experience. Collaborated with team members to coordinate tasks and optimize workflow, fostering a cohesive and efficient work environment.
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