FortechUnit Manager/ Senior Manager
Jun. 2015 - Nov. 2017Cluj County, RomaniaBusiness development Managing P&L department/unit: 70-100 employees reporting into the assigned department, one large partner with more teams and few smaller accounts. Targets related to management objectives were met and often exceeded: employee and customer retention and satisfaction, team growth, revenue growth, profit and loss, costs, strategic goals and implementation, efficiency, productivity, quality, establish key performance indicators for managers direct reports. Contribution and coaching on Agile methodologies within the department, at our partner's side and also across departments. Technical sales representing PM/SM/QA Manager experienced roles, contribution in customer offers and time and material rates mainly, less fixed price projects. Building teams
Train the leaders programs, mentoring and coaching activities. Training and retention budget. Performance management for direct reports (10-15 colleagues leaders, managers, architects) and influence in indirect reports: developers, testers, analysts, release engineers. Talent management and career path development: including capabilities and skills matrix, objectives for each position, individual discussions with all colleagues, feedback and financial discussions based on supervisor's recommendation and personal interaction. Recruiting: identify needs based on customer requests, workload, team capabilities. Contribution to the recruitment process from campaigns, CV reviews, improvements, selection, interviews and financial offers. Collaboration with contractors and other companies, adapted the department to support this type of work successfully. Manage stakeholders relationship Close collaboration with customer peers: VPs of R&D departments, Directors of R&D teams, CEOs, VP of Operations, VP of Customer Support. Understanding customer needs and anticipating requests, contribution to their departments objectives. Project Manager and Scrum Master New software product investment