PROMOIL GROUPChief Marketing Officer
Aug. 2020 - Aug. 2023RemoteSCOPE
1. Developed and implemented comprehensive marketing strategies, encompassing strategic planning, market research, brand and digital customer acquisition, enhancing customer experience, and overseeing event, product, and campaign marketing across various markets.
2. Provided thought leadership, guiding a team of 9 marketing professionals and partnering with business and C-level executives to propel strategic initiatives, ensuring operational excellence, customer satisfaction, and market competitiveness for sustained growth.
3. Strategically managed marketing budgets, targeting media, digital campaigns, advertising, and PR activities to meet ROI objectives aligned with the business's annual and quarterly planning cycles.
4. Fostered strategic partnerships with global vendors, focusing on product and portfolio promotion and go-to-market strategies, effectively merging these efforts with our crucial marketing goals to strengthen market presence and performance. KEY ACHIEVEMENTS
➜ Revenue: Crafted and deployed a marketing strategy that yielded a 14x revenue spike and a 10x ROI boost over two years.
➜ Brand value: Redesigned digital marketing strategy, built website and created content to drive inbound marketing through SEO, paid ads, social media and email campaigns, resulting in a 36% increase in qualified leads, a 12% growth in brand awareness, a 160% surge in website traffic and a 34% spike in social media engagement.
➜ Content & Campaigns: Directed the implementation of 120+ omnichannel campaigns across nine markets, achieving an 18% increase in campaign effectiveness while maintaining brand coherence and fostering best practice exchanges.
➜ Customer experience: Spearheaded cross-functional initiatives with C-Suite across Product, Sales, and Service, enhancing customer satisfaction metrics (CES, CSAT, NPS) from 54 to 83/100. Promoil Group is a leading tech company specialising in re-engineering CNC metalworking equipment.