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Work Background
Madison LogicDirector of Customer Success
Jan. 2021 - Jul. 2021New York, New York, United States
Madison LogicSr. Manager, Customer Onboarding
Feb. 2020 - Jan. 2021Greater New York City Area
Madison LogicSenior Customer Success Manager
Dec. 2018 - Feb. 2020Greater New York City Area
Malone Media GroupAccount Executive
Apr. 2015 - Apr. 2018Houston, Texas Areao Handled all client and internal communications to accomplish monthly goals and ongoing projects
o Planned, organized and executed large scale events and local charity sponsorships for clients across the country
o Assisted in strategizing the layout, workflow and merging of two companies
Malone Media GroupLead Sales Coordinator
Oct. 2014 - Apr. 2015Houston, Texas Areao Led the merge between Co-op Department and Sales Coordinator position and cross-trained 7 employees in new roles, while continuing to assist our team of 7 account executives
o Compiled reports from multiple departments, both internally and externally, to distribute amongst clients and Account Executives
Malone Media GroupMedia Coordinator
Feb. 2014 - Oct. 2014o Researched relevant media and demographics in five new markets during a time of heavy growth in the agency
o Developed effective media plans for new markets and automotive clients targeting desired demographics for individual dealerships and manufacturers o Produced and analyzed weekly and monthly posting reports to track total rating points from all media schedules
United States Embassy, Nairobi, KenyaPublic Affairs Section Intern
May. 2010 - Jul. 2010- Created and facilitated 2-3 hour orientations for groups of 10-20 Kenyan Fulbright Scholars concentrating on life skills and adaptation to cultural differences on American college campuses. - Constructed communication briefs and disseminated information to local media regarding different events and press functions hosted by the Public Affairs Office. - Participated as intern aide in closed meetings concerning the American Vice Presidential visit to the US Mission and coordinating efforts between the Secret Service and the Embassy.
United States Embassy, Kampala, UgandaPublic Affairs Section Intern
May. 2009 - Jul. 2009- Cataloged and organized all digital files and photographs of current and previous events into an Embassy-wide accessible database.
- Assisted in managing local media presence at Public Affairs and Ambassadorial press conferences taking place the US Mission.
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