Matias Tridico

Content Manager @Mercdev

Call CenterMarketingITCall Center SupervisorCall Center TrainerProject ManagerContent Manager

I'm a Content Manager Coordinator at Mercdev, where I lead a talented team in crafting engaging digital narratives and turning stakeholder ideas into results. With over six years of experience in Digital Marketing and over eight in IT industry, I specialize in creating compelling content strategies that drive brand growth. I'm passionate about leveraging storytelling to connect with global audiences. Outside of work, I enjoy family activities and exploring new cultures through travel.

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Work Background

AEM Content Manager

Mercury Development, LLCAEM Content Manager

Dec. 2024Provincia de Buenos Aires, Argentina

Dotcom Manager

Cheil ArgentinaDotcom Manager

Nov. 2019 - Sep. 2023

Dotcom Project Manager

DisomaDotcom Project Manager

Feb. 2018 - Nov. 2019Buenos Aires, Argentina

Supervisor de Mesa de Ayuda

Accenture ArgentinaSupervisor de Mesa de Ayuda

Aug. 2015 - Oct. 2017Microcentro

SvD Supervisor

Hewlett-PackardSvD Supervisor

Jan. 2010 - Jan. 2015- Team recruiting, startup and coordination - Metric report follow up - Help desk and IT Support services - Field support / Remote support coordination - Improvement of Productivity, Efficiency & Utilization - Process and organizational alignment - Proyect and operational management - Knowledge management People Management - Team building - Motivational activities - Absenteeism & attrition control and reduction - Productivity, Efficiency, Utilization

Tester

Allied TestingTester

Jan. 2010 - Dec. 2010

Supervisor

arvato Customer ServicesSupervisor

Jan. 2005 - Dec. 2010

Agente T1

TeleperformanceAgente T1

Jan. 2004 - Dec. 2005

Estudiante

Jan. 2003 - Dec. 2004

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