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Work Background
CIUSSS de l'Estrie - CHUSTechnicien informatique / Developpeur
Jan. 2024Sherbrooke, Québec, Canada · On-site
VideotronSupport Technique
Aug. 2023 - Jan. 2024Montréal · Remote
Cégep de RosemontÉtudiant en Techniques de Programmation Objet et Technologies Web
Apr. 2022 - Jan. 2024MontréalProgramme de formation d'A.E.C. en programmation orientée Objet et technologies web menant à une position de programmeur-analyste, développeur backend, frontend ou fullstack. Entièrement offert à distance. Languages appris: Java, C++, C#, .NET, SQL, PL/SQL, SQLPlus
SherwebM365 Business Technical Advisor
Jul. 2021 - Mar. 2022Skills: Problem Solving · Analytic Problem Solving
SherwebInside Sales Representative
Nov. 2020 - Jul. 2021Skills: Problem Solving · Analytic Problem Solving
SherwebTech Pre-Sales
Jan. 2020 - Nov. 2020CanadaSkills: Problem Solving · Analytic Problem Solving
SherwebCloud Solution Specialist
Mar. 2019 - Jan. 2020SherbrookeSkills: Problem Solving · Analytic Problem Solving
SherwebLevel 2 Technician / VIP Clients and Resellers
Apr. 2013 - Jan. 2019Skills: Problem Solving · Analytic Problem Solving
SherwebLevel 2 Technical Advisor
Jun. 2011 - Mar. 2013SherbrookeSherweb fournit des services de courrier electronique sur platte forme Microsoft Exchange 2007 et 2010, ainsi que de l'hebergement web sur Windows et Linux, en VPS. Service Microsoft CRM et Sharepoint aussi disponibles.
Synergie - ContactSupport Specialist
Sep. 2006 - Jun. 2007Montreal, Canada Areacampagne VIDEOTRON
TeleperformanceBell Canada Business Billing Campaing
May. 2005 - Mar. 2006Montreal, Canada AreaSkills: Problem Solving · Analytic Problem Solving
TeleperformanceBell Canada Business Billing Campaing
May. 2005 - Mar. 2006Montreal, Canada AreaSkills: Problem Solving · Analytic Problem Solving
Cuso InternationalInformation Technology Consultant
Oct. 2004 - Mar. 2005Gobierno Regional de Valparaiso, CHILE
TeleperformanceBell sympatico Internet Tech Support Campaing
Mar. 2002 - Oct. 2004Montreal, Canada Area
Bell SympaticoTech support agent / Customer service representative
Apr. 2000 - Oct. 2001Support technique Internet Haute-Vitess DSL et accès commuté.
Participé au pitch de vente pour campagne Games Mania.
Top 3 Best Technical Agent in Canada : lowest call back rate.
Super agent: Multi-Caller Queue : billing & tech support.
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