SCAN Health PlanManager of Business Intelligence
Nov. 2016 - Jun. 2019Long Beach, California · On-site● Tableau Administrative Functions, such as Vendor Management, Licensing, Report/Dashboard promotion to Production Environment, Access Management. Monitors Tableau system health and performance to ensure maximum availability and effectiveness for business users (developers and consumers).
o Supported and administered a high functioning, collaborative community consisting of 76 Tableau developers and 300 Tableau Interactive users.
o Managed and updated Standards, Guidelines and/or Policies & Procedures related to Tableau operations and content development. o Collaborated with Enterprise Data Warehouse (EDW) Team to ensure data sources are available and/or developed to support Tableau products.
● Initiated and executed a corporate data governance program while leading DG Counsel with executive leaders.
● Ensured the organizational effectiveness of BI solutions and promotes self-serve BI efforts. ● Served as primary liaison to BI vendors for product release management, testing, escalation management, product roadmap, etc.
● Managed report governance to ensure contents published to the entire organization are timely and accurate.
● Provided and promoted development guidelines to business/department report writers.
● Monitored and analyzed report utilization. Identified opportunities and gaps for BI within the organization. ● Draw upon full range of reporting features to design, develop, enhance, and support report visualizations including but not limited to highly interactive dashboards, scorecards and reports. Leveraged understanding of best practices around report development, data visualizations and visual analytics.
● Collaborated with BI team to ensure metrics, benchmarks and related content are accurately represented.
● Partnered with IT infrastructure team to ensure servers and environments are appropriate for current operations as well as strategically plan for future needs.