Mekenna Ball

Account manager @Grafico inc

United StatesEvent Producer💸 MarketingCreative ProducerCopywriter🎥 EntertainmentCommunications ManagerContent ManagerSMM Manager

Grafico Inc. has experienced significant growth over the past quarter with a 20% increase in new clients. Our recent marketing campaigns have been successful, contributing to improved brand visibility and customer engagement. However, there have been challenges in account management, with a few customers expressing dissatisfaction with our response time. As the Account Manager, Mekenna Ball has been instrumental in maintaining client relationships and addressing their concerns promptly. Moving forward, we aim to improve our customer service by implementing a new CRM system and providing additional training for our account management team. We are confident that these changes will enhance customer satisfaction and retention.

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