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Work Background
AutodeskEnterprise Growth Manager
Nov. 2024Greater Barcelona Metropolitan AreaWork closely with account executives, technical experts and channel partners to strategically develop and qualify opportunities within architect, engineering, and construction industry in the UK. Ensure that customer business initiatives, goals and challenges are understood by articulating how Autodesk solutions will accelerate their business.
FlanksBusiness Development Manager
Sep. 2023 - Nov. 2024Greater Barcelona Metropolitan AreaFlanks is a Wealth Tech B2B service platform designed to give Family Offices, Banks, Wealth Managers a global view of the wealth of their clients. We help overcome these common challenges. • Shortening the advice process allowing you to bring on more clients
o We often hear of delays in receiving information from custodians lengthening the advice process. By utilizing Flanks automation, you cut out the waiting and can deliver a more efficient advice process. • Seeing a consolidated view of your clients wealth globally
o Flanks connects agnostically to any custodian your clients work with in as little as 1 – 2 weeks at no cost • Ensuring high quality investment data
o Flanks automates the data gathering process and standardises all investment information received into our data model
o Utilising over 30 validation checks we ensure total accuracy across all investment data including information on the positions and transactions • Data reconciliation and reporting
o By utilising Flanks Middle Office service we act as an extension of your team. Providing you with premium reconciliation and reporting services and giving you time back to focus on core business tasks.
Onedirect (UK) - Telecoms Equipment ExpertSenior Account Manager, Product Owner
Aug. 2018 - Jun. 2023Barcelona, Catalonia, Spain● Manage a portfolio of approx. 300 key enterprise customers within the UK market whilst maintaining strong relationships with decision makers to maximize revenue, achieve sales targets and ensure retention.
● Qualify leads and understand clients' business goals and challenges to provide strategic solutions, and use these as price negotiation tools to close complex deals.
● Identify upselling and cross-selling opportunities within existing accounts to drive revenue growth.
● Collaborate with cross-functional teams to deliver exceptional service and meet client expectations.
● Continuously monitor and evaluate key account metrics, such as CSAT, revenue growth, and retention rates, taking corrective actions when necessary.
● Identified Video Conferencing as a key area for growth and proactively learnt about this area helping me to become the Top seller out of 8 countries and increase revenue by 25% year on year.
● Regularly participated in and drove quarterly marketing actions to win new clients, drive new products and promote specific brands.
● Manage end-to-end relationships with vendor partners to identify opportunities of growth and close complex deals based on business needs resulting in a 50% increase in pre-orders.
● Collaborated with cross-functional teams to define product vision, roadmap, and priorities, resulting in a 12% increase in conversion rates.
● Led end-to-end product development, including requirements gathering, market research, user story definition, UAT, and sprint planning to enhance user experience and drive continuous improvement.
● Successfully launched a new group level project to improve product categorization in our website as well as new bundle options for clients, boosting average order value by 15% and receiving positive customer feedback.
● Utilized data-driven insights and analytics to monitor KPIs, identify areas for improvement, and optimize web and product performance whilst increasing conversion rates by 10% within three months.
deVere GroupSenior Business Development Manager
Nov. 2015 - Aug. 2018Barcelona Area, Spain● Run a full sales desk, including prospecting, cold-calling, qualifying, pricing, quoting, negotiating and closing deals to ultimately build from scratch our own account portfolio.
● Actively seek new sales opportunities through active networking, phone calls (at least 50 p/day), and online/face-to-face meetings.
● Provide best-in-class knowledge on wealth management, changes to legislation and options available based on market research and benchmarking.
● Prepare and present exclusive tailored individual plans to our clients based on research and fact-finding information.
● Partner with area sales managers on a regular basis to ensure deals were in accordance with the company's standards and goals.
CitiFraud Investigator
Oct. 2009 - Oct. 2015Barcelona, Catalonia, Spain● Investigate financial alerts, damages and customers’ unusual transactions to detect fraud, money laundering, or financial crime based on the company’s policies and regulations.
● Prepare detailed case reports including actions taken to share with the compliance team.
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