Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
💸66%
Marketing
🗿66%
HR
💰33%
Investor & VC
Geos
🇺🇸33%
United States
Work Background
Customer Experience & Operation Excellence Manager
Azadea GroupCustomer Experience & Operation Excellence Manager
Jul. 2024
Senior Project Manager
Alshaya GroupSenior Project Manager
Oct. 2018 - Apr. 2024Dubai, United Arab EmiratesLed a Process Automation Project (RPA), enhancing procurement workflow efficiency by 25% and driving organizational change. Developed and implemented a semi-automated Distribution Center in KSA, improving operational efficiency by 40% through strategic process automation and BY WMS integration. Achieved a 15% logistics cost reduction for Alshaya E-commerce by optimizing last-mile delivery strategy and cross-border processes. Successfully executed the Asia consolidation project for 21 brands, reducing lead times by 20% and optimizing supply chain processes. Implemented OMS (IBM Sterling) integration with WMS and RMS, enhancing operational efficiency and order fulfillment. Spearheaded the Carriyo launch across MENA, improving operational efficiency and customer fulfillment.
Senior Business Analyst
Alshaya GroupSenior Business Analyst
Dec. 2014 - Sep. 2018Dubai, United Arab EmiratesDirected full product lifecycle management, driving performance enhancements and achieving a 10% profit increase in distribution. Led property management for new brand store launches (Cheesecake Factory, Shake Shack, Victoria’s Secret, Footlocker, etc.), ensuring strategic execution. Developed and implemented cost-saving logistics strategies, enhancing efficiency and profitability. Mentored and coached teams, fostering a culture of continuous improvement and innovation.
Registration and Complaince Officer
Alshaya GroupRegistration and Complaince Officer
Oct. 2012 - Nov. 2014United Arab EmiratesEstablished registration and compliance protocols for health and beauty brands, ensuring adherence to Dubai Municipality & ESMA regulations. Managed supplier contract compliance, mitigating risks and ensuring smooth brand registration. Led SOP development, improving regulatory compliance and operational resilience.
Executive Secretary
Alshaya GroupExecutive Secretary
Oct. 2011 - Sep. 2012KuwaitIn my initial role at Alshaya Group, I supported C-Suite with high-level administrative tasks, managed communications, and facilitated meetings. This position laid the foundation for my growth within the company, honing my organizational, management, and communication skills, essential for my subsequent roles.
Project Secretary
Amec Foster WheelerProject Secretary
Apr. 2010 - Aug. 2011Kuwait
Executive Secretary
AMECExecutive Secretary
Sep. 2006 - Jun. 2007Kuwait

Requests

Touchpoint image
0
Looking for a Job
Project Management & Customer Experience Roles
Touchpoint image
0
Personal Pitch
Customer Experience & Logistics
Touchpoint image
0
Personal Pitch
Streamlined Logistics Expertise
Touchpoint image
0
Personal Pitch
Customer Journey Mapping
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Kavita on Intch
Startup Founder
501474 people
17
HR Manager/HRBP
29
Fractional Chief Strategy and Brand Officer @ Firstwater Advisory
17
Managing Director @ Finnovate Consulting
Startup FounderAdvisor
134512 people
29
Fractional Chief Strategy and Brand Officer @ Firstwater Advisory
16
Founder @ Mocion
27
Commercial Leader @ Shangri-la Hotels