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Work Background
Upper Room SolutionsAccount Manager
May. 2024Cuyahoga Falls, Ohio, United States
MaximusOutreach Manager
Jun. 2019 - Dec. 2023Contracted with Ohio Department of Job and Family Services and provided outreach and training to hospitals, public health departments, child support agencies and community organizations regarding legal paternity establishment.
• Received positive survey feedback from 75% of training participants. • Exceeded the monthly requirement for five monthly trainings by having large group trainings of twenty-five diverse groups thereby completing ahead of schedule and increased time savings by 75%.
• Trained program partners on quality standards to reduce the error rate by 85%. • Obtain and manage resources and materials to distribute to more than one hundred program partners. .
Cleveland Metropolitan School DistrictEducator
Nov. 2018 - Jun. 2019Cleveland/Akron, Ohio AreaAdapted material and methods as needed into relevant sequential assignments that guide and challenge pupils needing small group or remedial instruction
• Implemented best practices for activities and lessons, thereby increasing a 75% participation rate.
• Managed a regular and special education classroom of anywhere from 6 to 25 students per class.
Collaborated with more than five grade level and subject level teachers on methods to individualize student instruction.
Primerica, Family First Life, and Trinity Retirement Solutions.The Leazer GroupIndependent Life Insurance Agent
Aug. 2018 - May. 2024United States° Managed a portfolio of clients, building strong relationships and providing comprehensive life insurance solutions tailored to their individual needs
° Led the development and implementation of strategic marketing plans to generate leads and expand the client base, resulting in a 30% growth in sales
° Collaborated closely with insurance carriers to negotiate competitive rates and secure favorable terms for clients, leading to a significant 35% uptick in insurance approvals
° Conducted thorough client assessments to identify insurance needs and recommend appropriate coverage options, ensuring comprehensive protection
° Provided ongoing support and assistance to clients, addressing inquiries, resolving issues, and guiding them through the insurance process with professionalism and expertise
° Maintained accurate records of client interactions, policies, and transactions using efficient administrative systems, ensuring compliance with regulatory requirements and company standards
United Labor AgencyEmployment Specialist
Jan. 2014 - Sep. 2018Cleveland, OHManaged participants in job training program with soft skills development, career planning, and obtaining employment in their chosen trade. Developed business relations with local employers and community resources.
Increased enrollment of 25-30 new clients per month
Placed over 150 customers in demand occupations such as IT, Health Care, Skilled Trades, and Truck Driving by linking them with more than twenty federally funded training providers.
Partnered with over fifty local community agencies to raise awareness of training programs: increased enrollment rate by 100%.
Center for Progressive LeadershipOhio Political Leaders Fellow
Mar. 2010 - Oct. 2010Nine-month program to train organizational leaders, community activists and others to advance progressive political change in the state.
North Shore AFL-CIOPolitical Coordinator
Oct. 2007 - Dec. 2013Led local political campaign activities. Recruited and trained volunteers for grassroots community engagement. Chaired campaign and committee meetings. Coordinated with the local union and community leaders on political issues. Recruited, contacted, and signed up more than two hundred volunteers and staff for campaigns
Provided outreach to more than fifty candidates and elected officials seeking candidate endorsement. Implemented community engagement strategies to support selected candidates; resulted in 85% elected rate for supported candidates.
Educated labor force on the benefits of union membership and involvement; increased membership by 75%.
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