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Work Background
Baruch HaShem Messianic SynagogueTech Support
Nov. 2019Dallas, Texas, United States
Pokey O's Tarrant CountyOperations Manager
Jan. 2018 - Feb. 2019Tarrant CountyResponsible for building brand in Tarrant County by booking private events and finding high traffic public events and venues. Recruited, trained, and managed catering crews as they plan, prepare and serve food at festivals, wedding receptions, charity events, and office functions.
Compac Industries, Inc.Director of Marketing and Merchandising
Aug. 2015 - May. 20174963 S. Royal Atlanta Drive, Tucker GA 30084
The Brand Knew USr. Field Producer
Jul. 2014
Social180Social Media Strategist - Internet Marketing - SEM Specialist
Jun. 2011 - Dec. 2012Irving, TXI create and implement Internet Marketing and SEO strategies for businesses to help blow the doors off their competition by showing them how to manage social media campaigns and web 2.0 solutions to have a flood of prospects for their product or service.
Arlington Chamber of CommerceDirector - Member Services
May. 2005 - Jun. 2008Successfully managed Chamber membership operations including networking/social events and affinity programs for nearly 1100 members. Responsibilities included:
Business Recruitment & Retention – Develop and oversee an economic development marketing plan to attract local and regional businesses and targeted industry trade associations.
Affinity Programs – Created, coordinated, and provided benefits and services packages that provided solutions to members and generated alternative revenue streams for Chamber.
Achievements:
• Secured Office Depot Business Services Discount Program serving as lead Chamber for entire DFW Metropolitan Statistical Area.
• First Member Appreciation Lunch – 100 plus members in attendance to recognize 5 and 10 year member of the Chamber.
• Increased financial sponsorships and in-kind donations for networking events and workshops 5% from last fiscal year
• Began with Chamber as intern. Promoted to Research Assistant, Manager of Research, then to Director of Member Services.
TOTAL EVENTS STAFFEvent Supervisor & Trainer
Dec. 2004 - May. 2006Coordinated and supervised staff of 50 during special events and private parties:
Quality Assurance - Trained new employees and tested proficiency of current employees to maintain high level of professionalism and ensure customer satisfaction.
Project Management - Facilitated and coordinated meetings with potential clients and venues in order to ensure successful events.
Achievements:
• Coordinated development of new website that expedited employee training and communication and generated new business through customer satisfaction referral system.
• Developed private account with NFL player to provide exclusive service for invitation only annual celebrations and periodic functions.
CRUZ-n-Wash, Inc.Manager of Operations
Feb. 2004 - May. 2005Supervised daily operations and conducted all contract negotiations for corporate clients:
Contract Negotiation - Created proposals for long-term contracts and agreements to offset cyclical revenue fluctuations and exceed client’s service expectations.
Process Research and Analysis – Researched, tested, and analyzed new equipment, chemicals, and processes to reduce workflow and increase productivity and quality of service.
Achievements:
• Created standard operating procedures to maximize efficiency and increase revenue.
• Assisted in design upgrade of capital equipment that reduced downtown and overtime for periodic maintenance.
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