EasyCare (an APCO Holdings company)VP of Creative, Marketing & Communications
May. 2015 - Jan. 2019Greater Atlanta AreaIn the automotive Financial & Insurance (F&I) category, connecting the dots enterprise-wide reporting directly to the CEO. Developed and executed creative and marketing strategies that re-aligned the brand and business activities, co-created and implemented the go-to-market strategy, and increased brand reach 3x while reducing marketing spend. Resulting in consistent YOY double-digit revenue growth, an average 8.4% YOY marketing budget reduction, and increased brand confidence that positively impacts the employees, partners, B2B target market, and B2C end-user market in a rapidly evolving blended B2B2B2C landscape. • Increased B2B marketing qualified leads (MQL's) 3x across multiple brands and product categories and consumer B2C brand equity (reputation, positioning, and reach) increasing brand preference and propensity to purchase. • Identified and activated the high-margin Recreational Vehicle (RV) market segment with new product development, relevant content, influencer marketing, and social media community marketing, improving reach and engagement, resulting in greater lead quantity, quality, and new account sign-ups. • The team launched an average of 4 products every 12 months, creating the most complete and competitive product mix in the industry, with unique value-proposition concepts based on behavioral science-based messaging that reduced path-to-purchase friction and increasing end-user engagement and sales. • Championed full transparency and accountability within the organization from the marketing team out, from market analysis, lead generation results, and business pipeline analysis, resulting in higher close ratios and greater close cycle velocity across the various sales activities of the organization. • Implemented vigorous KPI analysis and 24/7 online ROI reporting for all marketing and communications activities, including lead-funnel and pipeline throughput.