Dialog Axiata PLCUnit Manager - Business Intelligence Strategy & Technology
Nov. 2001 - Sep. 2008Colombo, Sri Lanka- Implementation of Telecom MIS/BI Platform – Design, Development and Consultation of Company Enterprise Data Warehouse, ETL, OLAP, etc. using Oracle BI, SAP BW
*Sri Lanka’s first and largest (9 TB) DW - Analysis, Specification and Design of new Mobile Telecom Business Processes & BPR to strengthen the Organizational BI Platform, Program management - Evaluation and acquisition of Telecom OSS & BSS - PeopleSoft CRM, Kenen Billing System, SAP R/3, Telecoms SDP - Strategy, design, implementations of Charging Systems which encompass CRM, Provisioning, Mediation, Rating, Billing (Post/Pre) for GSM, CDMA, Broadband and Satellite TV - Technical consultation and advice facilitating use of Telecom Business Technology - Voice, SMS, GPRS, 3G, VAS, Pay TV, CDMA, BroadBand, WIFI, WiMax, etc. - Data-Mining, Analytics of Mobile Telecom industry;
Eg: Churn, Churn Prediction, Profiling/Segmentation, Loyalty, Tariff Simulation - Software QA
- Quality Auditing (ISO 9000/TL9000, 5S)