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Work Background
Business Analyst | Project lead
BNP Paribas CardifBusiness Analyst | Project lead
Apr. 2019 - Nov. 2023Brussels Area, BelgiumI developed project plans, conducted product discovery anaysis and worked with IT teams on product delivery solutions. My portfolio include these projects : A content management system (CMS) for a new website, leading to an optimisation of the marketing and lead management strategy. An automated payment processing system to improve the payment flow and internal controls resulting in cost savings and an increased efficient workflow. A data visualization (Power BI) for a datawarehouse, with the aim of establishing a single point of reporting and reducing costs. A data protection workflow to ensure compliance with GDPR regulations. A customized CRM system for the B2C team, aimed at bolstering customer engagement and optimizing operational efficiency.
Business Analyst consultant  @ Belfius bank Brussels
ADNEOMBusiness Analyst consultant @ Belfius bank Brussels
Aug. 2018 - Mar. 2019As a business consultant, I collaborated on the implementation of customized digital investment platform solutions, aiming to transform the digital investment processes in the primary market. In a comprehensive manner : I led the development of both functional and non-functional requirements, as well as the creation of UAT test plans for the investment workflows, offering valuable insights into platform performance. I also assisted on the implemention of the Adobe Analytics solution, leading to improved metrics for user behaviors on the platform. Have a look : https://www.youtube.com/watch?v=VNVjx1dtDpI https://dot-capital.com/edcm/index.html#/
PMO/ Business analyst consultant  @Ahold Delhaize Brussels
ADNEOMPMO/ Business analyst consultant @Ahold Delhaize Brussels
Nov. 2017 - Jul. 2018Brussels, Brussels Capital Region, BelgiumPMO/Business Analyst on the GDPR compliance process of the IT department.
Asset Management officer- Back & Middle Office
P&VAsset Management officer- Back & Middle Office
Mar. 2016 - Oct. 2017Brussels, Brussels Region, BelgiumShould I say something about the P&V Asset Management's team , I would say this : An experienced investment and management team, a disciplined approach to managing portfolios.
Securities Operations officer
Bank Of New York Mellon, BrusselsSecurities Operations officer
Jan. 2014 - Jan. 2015Brussels Area, BelgiumOur responsabilities were : Cash management and Trade settlement, Corporate actions processing, reconciliation, record keeping, client servicing.
Junior Project Manager Officer
African Development BankJunior Project Manager Officer
Jan. 2012 - Jan. 2013Tunis, TunisiaMy responsabilities were Junior project manager in Microfinance Unit in charge with " The Microfinance Capacity Building Fund (MCBF)" : The African Development Bank (AfDB), in collaboration with the Government of Spain, established the Microfinance Capacity Building Fund (MCBF) with the primary objective of scaling-up capacity building efforts to the financial sector for the benefit of poor and low-income people in Africa, with a special emphasis on women and rural areas.
Junior Evaluation officer
African Development BankJunior Evaluation officer
Jan. 2012 - Dec. 2012Tunis, TunisiaMy main responsabilty was to assist on evaluation activities in order to assess the effectiveness of the African Development Bank's Mulitinational Operations and related policies and strategies.
Research Internship
Réseau Financement AlternatifResearch Internship
Jan. 2009 - Jan. 2009Brussels Area, BelgiumWorked On a Paper - " Indicateurs de responsabilité sociétale des établissements de crédit et des dispensateurs de crédit aux particuliers"

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Proficient Business and Process Analyst
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