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Work Background
Quest Partners LLCExecutive Assistant
May. 2024New York City Metropolitan Area
Grenada Investment Partners IncExecutive Assistant
Aug. 2023 - Aug. 2024GrenadaI'm a strategic partner to the CEO, recommending and leading initiatives that would help her and the organization achieve their goals in expanding the business whilst strengthening its foundation. My projects include process improvement, systems implementation, people development, marketing strategies, and work culture. Key highlights - Introduced collaborative platforms that streamlined communication and project management processes, saving the team time from manual and duplication of work. This also encourages transparency, accountability, and teamwork.
- Persuaded the CEO to prioritize the development of strategic plans. Facilitated the said workshop for the CEO and management team.
- Trained the team on how to optimise native Office 365 apps through a tech and organization workshop.
- Researched and presented recommendations for apps that will improve processes in client applications, customer relationship management, communications, and accessing employee information.
- Developed the company's intranet on Sharepoint - Facilitated the company's strategic planning workshop and developed the documentation that would be used internally and externally to ensure alignment with all stakeholders
- Outsourced providers for marketing collaterals (design, sourcing, negotiation, and logistics)
- Multiplied the opportunities for partnership by represening the company during the Global Citizen Week conference in Vietnam and introducing numerous potential clients and partners to the CEO.
RegalHuman Resources Manager
Nov. 2022 - Apr. 2023Londonderry, New South Wales, AustraliaThis is a maternity leave cover for the the Human Resources Manager on a hybrid set up. Accomplishments: Fast tracked direct recruitment of critical roles - Australia has a low unemployment rate and finding the right people is a challenge as employers compete by offering high rates, an option that is not available to the organization. Successfully hired people from an untapped market and implementing experimentations by utilizing a Virtual Assistant in my agency to provide full time support in recruitment efforts. Set up accommodations for workers. This involved hunting for suitable properties, going through the leasing application process, and putting all living necessities in place in a very short period of time. Saved the company on furnishing and appliances costs by getting discounts from stores and finding used items in very good condition. Increased awareness on the importance of work health safety in the management and staff level. implemented a Root Cause Analysis team and followed this through with investigations to make sure that corrective actions are done to prevent certain incidents from happening again. Set up shelves in storage room and record room to make sure that the staff accessing materials and files do not slip or fall.
Daoist Wellness Online UK LtdCommunity Manager
Sep. 2021 - Feb. 2023London, England, United KingdomReported directly to the Founder and implemented initiatives that nurtured online community engagement, improved member experience, and supported the growth of online offerings. Work included: - setting up landing pages and online courses on Kajabi and Mighty Networks
- ensuring that integrations across platforms were working well and updated when changes are made to offers, course content, and policies
- responding to member emails and forum inquiries in timely and friendly manner
Digital SavviesFounder
Mar. 2021
Regal MushroomsEA to the Managing Director and the COO
Jan. 2017 - Oct. 2022AustraliaDeveloped and implemented effective meeting system and project management of strategic targets. Cross-functional engagement with HR, finance, supply chain and IT. • Led project management for strategic goals such as company expansion, hiring the leadership team, and researching trainings for the management.
• Initiated efforts to improve people development, streamlining processes, business expansion, and change management.
• Negotiated contract deals on behalf of the company.
• Maintained close working relationships with the suppliers and stakeholders across the
group of businesses.
• Within Regal, the position sits as a member of the Management Team. Built collaborative relationship with the management and staff, particularly in the supply chain, HR, front office and accounting departments who are all on site. Selected Accomplishments:
• Saved the executives time from admin work and project management so they can focus on business growth.
• Introduced and implemented systems to improve communication, project management, and workflow.
• Sourced and purchased company supplies overseas
• Organised corporate events.
• Outsourced work for translation, videography, data entry, etc.
RegalVirtual Executive Assistant to the Managing Director
Dec. 2016 - Mar. 2022New South Wales, Australia- Prompts and prepares materials for Managing Director’s meetings, trainings, and events.
- Reviews and provides feedback on documents such as board papers, industry guidelines, etc. for Managing Director’s perusal. - Responsible for hiring and managing freelancers on Upwork for ad hoc projects such as translation of company documents, etc. - Liaises with the management team, other directors, suppliers, and family & friends of the Managing Director. - Takes minutes of the monthly management meetings, chairs occasionally when COO is not around
- Manages the Managing Director's calendar.
- Books travel arrangements for the Managing Director and the management team.
- Reviews contracts and purchases company assets
- Initiated and facilitated an ideation workshop that led to continuous improvement measures across the company.
- Organised company events in Australia and The Netherlands.
F1F9Virtual Course Support Manager
Apr. 2011 - Nov. 2016United Kingdom- Managed the logistics of 100+ face-to-face trainings across different cities worldwide (London, Amsterdam, Abu Dhabie, New York, etc.)
- Organized travel for the trainers (flights, accommodation, ground transportation, and dining)
- Sourced venues in different cities
- Helped set up the organization's tech stack (Hubspot, Infusionsoft, Basecamp, Wordpress, ZenDesk, and Litmos) - Supported learners with course information and provided online program access.
- Moderated community forum on Wordpress
- Updated content on Wordpress
- Created invoices on Xero
Financial MechanicsVirtual Training Operations Assistant
Jun. 2010 - Mar. 2011United Kingdom- Provided direct support in automating the training department's operations. - Gained knowledge and experience in cloud-based applications. - Documented the processes and procedures for the training and finance departments.
Story HouseVirtual Administrative Assistant
Nov. 2009 - Sep. 2010Belfast, United KingdomProvided administrative support to an entrepreneurial couple. Work involved personal tasks as well as writing blogs for the photography and retail businesses.
Educational Outfitters – Grant Writing & Evaluation FirmVirtual Assistant
Jan. 2009 - May. 2010Utah, United StatesI served as a grant-writing assistant for Educational Outfitters (http://www.eogrants.com/), a grant evaluation firm that works with efforts focused on various initiatives for public schools i.e. health programs, teacher training, school safety, etc. My work involved proposal research and writing, as well as project status reporting.
Philippine Institute for Supply Management (PISM)Institute Assistant
Oct. 2000 - Apr. 2004NCR - National Capital Region, PhilippinesOrganised in-person professional development courses on supply chain management.
Reported to the director on professional development and membership activities.
Performed other administrative tasks e.g. managed the library, scheduled meetings, provided support for the annual conferences, etc.
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