Rocco Santopietro

COO Hospitality and Assets @Private Family Office

COO💼 C-level Executive

Rocco Santopietro exemplifies a seasoned professional in the hospitality industry, currently serving as the Chief Operating Officer for Hospitality and Assets at a Private Family Office. With over two decades of extensive experience, he has gained significant knowledge and skills in managing hospitality portfolios and assets. Rocco's expertise lies in strategic planning, asset management, and operational efficiency, which he utilizes to drive growth and profitability within the organization. He brings to the table a unique blend of leadership, vision, and knowledge that has consistently contributed to the success of the companies he's worked with. Prior to his current role, Rocco held several key positions in prominent hospitality companies, honing his skills and gaining valuable industry experience. Rocco is a highly respected figure in the hospitality world, known for his innovative strategies and exceptional management skills.

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Work Background

Private Family OfficeGlobal Director of Assets and Hospitality (COO)

Jun. 2020Bahrain

Reef IslandGeneral Manager

Nov. 2018 - May. 2020BahrainDirect responsibility for all property operations including leasable spaces and residential, of 102 keys, and 39 2/5- bedroom villas, occupied by High net worth individual and Diplomats. • Delivered business strategy and developed systems and procedures to improve operational quality of this Lifestyle boutique resort, Club House and Beach Club to align to our competition set.(STR report, Ritz Carlton, Four Season, Sofitel, Jumeirah, Wyndham Grand) • Managed budget implementations, employee reviews, training, schedules and contract negotiations. • Consolidated positioning of this property after opening, Increased revenue streams and reduced expenses by 35%, Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service. eliminating redundant positions. • Stabilized and brought Operational and Financial Break even after 2 months, improved Occupancy and Service deliveries, Achieving $11.3M revenue in the first 12 months of 2019, through efficient coordination of daily operations. • Increased occupancy to 61.6% and profits by 23% in a declining market through quality management, process improvement, and the use of HNWI networking • Increased ADR to $ 244 against industry $ 220 (STR Report).