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Work Background
Dubai Tech TalksCo Founder
Jan. 2023Dubai, United Arab EmiratesA vibrant community of Entrepreneurs, Technology Professionals, Technology Enthusiasts, Industry Experts and Thought Leaders working towards digital adoption and digital transformation.
UpCapita Technologies LtdChief Technology Officer
Sep. 2022Dubai, United Arab Emirates
Forward ProtocolChief Technology Officer
Apr. 2022 - May. 2022Dubai, United Arab Emirates
National Life & General Insurance Company SAOGHead of IT
Jun. 2013 - Mar. 2022Muscat, Sultanate of OmanResponsibilities:
• Designing, developing technology strategy and implementing technology roadmap • Driving digital transformation initiatives, technology solutions delivery programs • Designing architecture for core systems and digital platforms - web, mobile, AI and RPA
• Building, scaling teams and cultivating innovation addressing customer pain points
• Implementing governance, risk and compliance programs, control frameworks & policies • Managing budgets, cost optimization, evaluations, procurements, vendors and contracts Key Achievements:
• Received industry accolades and awards for the digital transformation initiatives
o Best Insurance Company Digital Transformation Oman 2020 o Innovative Digital Services – Insurance
• Designed and implemented digital payments platforms.
• Designed and implemented digital sales and service platforms on mobile and web portals with simplified customer journeys supported by AI Chatbots. • Designed, developed and implemented API Security systems such as Identity Server, Authorization Server, OAuth 2.0, Token Authentication, Social Media Integration. • Developed enterprise architecture for enterprise B2B integrations with partners • Leveraged cloud strategy by deploying solutions on Oracle Cloud Infrastructure, AWS Cloud and Microsoft Azure Cloud and optimized the upfront capital expenditure.
• Modernized multiple legacy core system applications for Life Insurance, Auto/Motor Insurance, Medical/Health Insurance and General Insurance Systems. • Designed and deployed best in class primary data center. Consistently maintained availability above 99.8%.
• Implemented collocated disaster recovery site as part of the BCMS, BCP and DR Plan. Managed a major disaster event with successful failover and failback. • Implemented comprehensive information security and cyber security solutions. Implemented compliance projects for NESA, ISO 27001, ADHICS and Cyber Security maturity. Conducted data privacy impact assessments.
S.i. SystemsGeneral Manager
May. 2012 - Feb. 2013Chennai• Built agile teams and product development capabilities in web and mobile
• Managed overall operations of Offshore Development Center
S.i. SystemsSenior Project Manager
Sep. 2010 - May. 2012Chennai, India• Transformed the teams from waterfall to Agile software development using Scrum framework
• Implemented various XP engineering practices such as coding standards, collective code ownership, test automation, test driven development and refactoring.
• Implemented devops and deployment automation which optimized the build and deployment process from 8 hours to 20 minutes
• Implemented Jira and Confluence
• Managed product development projects
• Launched S.i. Tech Talk, a technical knowledge sharing sessions by team members
SOS Online BackupGeneral Manager
Jan. 2007 - May. 2010Chennai, IndiaOffshore Delivery Centre Management, Product Development, Software Engineering, Windows/Web Development, Web Services Development, Architecture, Manage Software, Quality Assurance and Infrastructure teams, Delivery
SGS Technologie Pvt. LtdProject Manager
Dec. 2004 - Nov. 2006Chennai, IndiaProject Management, Software Development, Web Development, Architecture
Information DynamicsProject Leader
Jun. 2001 - Nov. 2004Muscat, Masqaţ, Oman• Implemented eTravel ERP for 12 Travel and Tourism Clients across Oman and Qatar
• Implemented Capital ERP for 5 Clients in Retail, Financial Services, and Insurance in Oman
• Developed and implemented Life Insurance Core System for Insurance Client in Oman
Horizon Information Systems LLCAnalyst Programmer
Jan. 2000 - Feb. 2001Dubai, United Arab Emirates• Implemented ContraktSoft ERP for 5 major Construction Contracting Companies in UAE
Cholamandalam Investment and Finance Company LimitedSenior Programmer
Apr. 1999 - Jan. 2000Chennai, India• Developed Public Deposit System
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