Sujeetha Baktha - Small Buisness Operations Consultants & System Strategist, Scale & Thrive

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Work Background

Self-employedFractional OBM| COO | Integrator

Dec. 2021Results-oriented Fractional Integrator with a passion for helping visionary leaders translate their ideas into tangible success. I provide strategic support across all aspects of day-to-day operations, allowing CEOs and founders to focus on their core strengths and high-level initiatives. 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: → Operational Excellence: Streamline daily operations to improve efficiency and productivity. → Talent Management: Manage the hiring, onboarding, and development of high-performing teams. → Project Leadership: Oversee project lifecycles, including planning, execution, and delivery. → Client Focus: Cultivate and maintain strong client relationships, ensuring project success. → Systems & Processes: Develop and implement effective systems and processes for seamless workflow. → Strategic Execution: Spearheaded launches and managed strategic initiatives to achieve business goals. → Performance Management: Establish clear KPIs and OKRs for team members and track progress. → Visionary Support: Free up visionary leaders' time by handling operational burdens. 𝐈𝐦𝐩𝐚𝐜𝐭 𝐂𝐫𝐞𝐚𝐭𝐞𝐝: → Increased leader focus on vision and strategic initiatives. → Enhanced team performance and productivity. → Improved operational efficiency and cost-effectiveness. → Successful project completion and client satisfaction. → Streamlined workflows and optimized systems.

Independent Contractor - Self EmployedBusiness System Specialist

Dec. 2021→ Analyzed client needs and workflows to identify operational bottlenecks hindering efficiency. → Consulted with clients to understand their business goals and developed customized technology roadmaps. → Evaluated and recommended business management tools like project management systems, CRM, marketing automation, LMS, and other relevant solutions for optimal fit. → Led implementation processes, ensuring smooth integration and user adoption of new systems. → Provided ongoing support and training to empower clients to leverage the full potential of their technology stack.

Freelance (Self employed)Business Operations Consultant

Sep. 2021Remote→ Transformed business operations through strategic initiatives, leading to streamlined processes, increased efficiency, and alignment with business goals. → Conducted in-depth operational audits across various functions (sales, marketing, customer support, daily operations, HR) to identify improvement opportunities and provide data-driven recommendations. → Implemented process improvements and workflow automation, resulting in enhanced operational effectiveness and cost reduction. → Managed the selection, integration, and implementation of new technologies, strengthening the business operations tech stack.

FreelanceFreelance Project Manager + Operations Manager

Apr. 2019 - Nov. 2021