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Work Background
PBGBusiness Agile Lead
Oct. 2021Tysons Corner, Virginia, United States• Lead Agile Coach of the Organizational Modernization and SAFe Transformation • Coaching/Mentoring Teams and ARTs, Scrum Masters, Product Owners, Product Management, RTEs, Solution Architects on Agile Practices and Principles, Scrum/Kanban and SAFe, continuous integration and continuous delivery practices.
• Guiding the client through their Agile Transformation and ensuring alignment with SAFe principles and values.
• Measure and Grow with Teams and Teams of Teams, Organizational Business Agility.
• Standing up Lean-Agile Center of Excellence, Community of Practice, Lean Portfolio Management, Strategic Themes etc.
Apex SystemsScrum Master/Agile Coach
Mar. 2021 - Dec. 2021Des Moines, Iowa, United States• Aided data transformation to ensure seamless communication between Plan and Blue Cross Blue Shield Data, which was vital for meeting compliance standards.
• In collaboration with senior leadership, helped foster a deeper understanding and adoption of Agile software development principles, minimizing disruption to our development teams while achieving targeted objectives.
• Facilitation of Agile methodology within development teams onshore/offshore, ensuring smooth transitions and fostering a comprehensive understanding of the Scrum framework and its benefits for all parties involved.
• Conducted business process mapping exercises, identifying and documenting current processes and potential gaps.
Dynamed Solutions, LLCProduct Owner/Agile Coach
Jun. 2020 - Dec. 2021Columbia, Maryland, United States• Coached and managed high effective development teams (3) through agile transitions by developing a full understanding of the SAFe and why it benefits all the parties.
• Worked with HL7 FHIR v.4 resources to map UI elements in the embedded app for Health Information Exchanged for multiple states to provide participants with a more comprehensive medical history for patients so that clinical users can make informed decisions at the point of care.
• Delivered projected quarterly goals by 117%
• Ownership of business processes and product development and overall success of the service work with different stakeholders and subject matter experts from different backgrounds (clinical, business, technical).
• Worked closely with key stakeholders from HCM-Workday to understand and document their product visions, needs and requirements.
• Translated product ideas and vision into actionable work for our development team, including use cases, workflows, epics, stories, tasks, and product wireframes.
• Customized Azure DevOps to fit our internal Kanban process, migration to Scrumban, and every process in-between.
• Helped research, plan, design and implement a complete technology stack re-architecture which enabled us to introduce speed and scalability improvements.
District Executive LLCBusiness Analyst/Agile Coach
Feb. 2018 - Mar. 2020Silver Spring, MD• Participated in analyzes of client’s business needs, development of business processes; conducted design sessions by facilitating online JAD sessions and workshops in Healthcare domain.
• Used Agile methodology to understand the existing system and the current business process and methods to identify deficiencies and areas for improvement and enhancements.
• Managed BR, performed requirements, analysis, along with the creation of User stories in Jira.
• Analyzed User stories and business Acceptance Criteria for the applications.
• Used MS Visio to carry out the business modeling and data modeling efforts to develop the business architecture for rapid and controlled application development.
• Prepared Test reports and creates User Manuals for the end users.
• Participated in design review meetings and translated the requirements to the developers.
• Peer-reviewed Test cases with other team members, executed and validated Test cases against the application.
• Acted as a Tier-2 Help Desk support analysis to help analyze if given tickets are system defects or user errors.
ModisAgile Coach/Scrum Master
Apr. 2014 - Feb. 2018• Responsible for defining the agile transformation strategy for Enterprise Data Services.
• Provided weekly reporting at the team level on team performance against agile measurements.
• Created and conducted 10 training sessions for Scrum Masters and teams related to agile best practices; sessions were attended by over 100 employees over 4 years.
• Increased efficiency of teams and leadership.
• Improved team’s dynamic and work and life balance.
• Facilitated Scrum Ceremonies with on-shore and off-shore teams, managed Backlog in Azure DevOps.
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