Eddie D’Souza - Project Manager, Acumera Inc

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Work Background

Acumera, IncTechnical Project Manager

Sep. 2022Tallahassee, Florida, United States · Remote- Drive end-to-end Program as well as DevOps planning and execution across multi-disciplinary teams - Partner with product and engineering to develop project milestones, track progress, handle cross-team dependencies, resource planning, mitigate risks and run effective communications - Collaborate to define the technical architecture of solutions for services and support technical implementation and integration efforts. - Drive consistent, high-quality project management practices by creating and maintaining a repository of templates and best practices - Communicate project risks, progress, launches and retrospectives across all stakeholders and teams – consistently and transparently.

Build a Smart HomeSmart Home Adviser & Consultant

Mar. 2020Sorocaba Area, Brazil · RemoteYOUR Friendly Smart Home Advisor and Consultant. Assisting you to Design, Plan, Build & Manage your Smart Home. Digital Info products for Computer Networking and Smart Homes Provide online moderator services for blogs, forums & online groups. Product unboxing videos & reviews. Tutorial videos for products and cross platform open source system integrations. Smart Home Experience Solutions & Consultancy Remote project management and administrative support.

FlexTechnical Project Manager

Mar. 2014 - Sep. 2022Sorocaba Area, BrazilResponsible for customers 50% accelerated growth for Local Manufacturing. Releasing 400 plus products over a period of 24 months. With a qualified Lean Green Belt - continuous lean operations driving improvements with On time Build improvement of 50% and Customer Metrics with 15% QoQ improvement Site Account Security Lead ensuring manufacturing operations, physical security and InfoSec are in strict adherence with customer requirements. Build cross-functional rapport while actively influencing Operations events and negotiating changes to achieve project goals. Coordinates Customer visits, Monthly / Annual Audits & any specific requests of the account. Balances competing priorities without losing momentum behind execution .

WistronTechnical Program Manager

Apr. 2013 - Mar. 2014São Paulo Area, BrazilManaging a portfolio of accounts. Project managing campaigns; developing timetables and setting deadlines for clients and the technical service team. Project leader for all new product introduction (NPI) and ensuring service team performs pilot runs and safe launch as planned. Providing formal quotations & Statements of Work ("SOW"). Meeting with client to discuss and resolve topics and issues. Reporting to all superiors along established guidelines. Producing weekly, monthly and quarterly status reports. Responsible for all KPI's, ensuring services are provided within the stipulated period and providing weekly metric reports to the client in line with KPIs.

EnTech USB LtdBusiness Data Analyst

Jul. 2011 - Apr. 2013Sorocaba Area, BrazilVerify and certify that all information provided by customers are entered into the system correctly using integrated ERP system called SSTEM and Silver. Responsible for maintaining the structure and integrity of the database and verify that targets and budgets are maintained through out the financial year. Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business. Customer Management and annual financial planning (budget and operating costs)

Princess CruisesProduction Manager

Sep. 2009 - Mar. 2011United StatesReported directly to Senior Production Manager for all operational matters pertaining to vessel’s technical equipment and entertainment. Acted as the main liaison personal between vessel’s Communication and technical section for any maintenance and troubleshooting requests. Provide Monthly, Semester and annual reports to Directors and control of documents. Responsible for purchase requests, electronic parts for in-house equipment, Inter Ship transfers of equipment using ERP softwares and excel documents.

Star CruisesAV & Production Manager

Oct. 2003 - Sep. 2009MalaysiaReported directly to Cruise Director for all operational matters pertaining to vessel’s technical equipment and entertainment. Acted as the main liaison personal between vessel’s Electronic Engineer and technical section for any maintenance requests. Plan financial year expenditures with CAPEX and OPEX procedures. Check Material quotation lists and requisitions. Confirm / Verify payments are made to suppliers and contract negotiation. Familiar with the procedures for Inter Department Transfer, Purchase requests, Inter ship transfers, Crew Requisitions, Accident / Incident reports, AMOS'd system (ERP) Check equipment on a scheduled basis (such as, lights, sound equipment, lasers, rigging, work areas, dressing room areas, booths, film projectors, portable setups and inventory). Has been assigned/in-charge of technical projects (Cruise Dept.) during dry docks that were done by the company on its vessels from 2004 until 2008. Conducted onboard trainings both for old and newly hired staff regarding technical operations & career improvements. Establishing a safe and efficient working area for all staff.

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