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Work Background
Petit PanOperations Manager
May. 2023Paris, Île-de-France, FranceCollection management
> definition and clearing of the products portfolio - from 5000+ SKUs to 600 SKUs > creation and implementation of a tool with our catalogue and all relevant data’s to follow up and analyze CA, Sales and e-commerce
> managing sales operations such as summer sales 2023 and private sales with 360 integration and coordination with teams
> daily/weekly/monthly KPIs reportings
> CA +45% vs month of arrival B2B management
> redefining and clearing products catalogue
> reconfiguration of the B2B e-shop
> opening 10 new B2B customers
> helping organize Maison&Objet fair Stock management
> coordinating the customs clearance processes between China and the deck agency
> Dispatching products between B2B/B2C points of sale/B2C e-commerce
> training teams to new stock management platform Communication & Marketing
> managing social medias accounts such as Facebook and Instagram (85K+ followers combined) - +1500 new followers in 2 months on Instagram
> managing ads
> managing and creating newsletters (42K+ audience in database) Customer service
> Remake of templates
Brand Masters BVChargée de Support Achats / Buying Support
Aug. 2021 - Dec. 2022Paris, Ilha de França, FrançaFrench Portfolio management
- implementation of the "fewer but bigger" strategy product performance analysis
- creative force
- trend monitoring and benchmarking
- coordination with departments: international buyers, sales teams, logistics and quality department
> A 120 products portfolio defined from 903 initial products
> Creation of processes and supports dedicated to the sales team Purchasing management
- calculations, analysis and strategy
- supplier meetings preparation
- registration and ordering processes management
> Creation of a calculation tools to analyse several buying scenarios Marketing & Project management
- content writing in french for the B2B online boutique
- Eco Tax and Sorting Info projects management as part of the first warehouse opening in France
> Foreign imported products complying with the French regulation
WatchfinderPurchasing and Operations Coordinator
Apr. 2021 - Aug. 2021Ville de Paris, Île-de-France, FrancePurchasing and sales management
- entire customer journey management (appointment and online)
- price negotiation (purchase and sales) with customers
- customers' after-sales requests management (warranty and sales returns)
> Expansion of the Parisian showroom and opening the 1st boutique in France Stock and logistics processes management
- watches shipment orchestration - daily inventory control
- customs procedures coordination
> Opening of the 1st logistics hub in Europe Marketing & Development
- new team members training
- suppliers invoices processing and suppliers accounts creation/extension on SAP
- marketing content translation and creation Paris team grew from 2 to 10+ in 2 years
WatchfinderPurchasing & Sales Advisor
Apr. 2019 - Apr. 2021Région de Paris, FrancePurchasing and sales management
- entire customer journey management (appointment and online)
- price negotiation (purchase and sales) with customers
- customers' after-sales requests management (warranty and sales returns)
> Expansion of the Parisian showroom and opening the 1st boutique in France Stock and logistics processes management
- watches shipment orchestration - daily inventory control
- customs procedures coordination
> Opening of the 1st logistics hub in Europe Marketing & Development
- new team members training
- suppliers invoices processing and suppliers accounts creation/extension on SAP
- marketing content translation and creation Paris team grew from 2 to 10+ in 2 years
Dentons López Velarde Monterrey, S.C.Office Managing Partner's Assistant
Jul. 2018 - Nov. 2018San Pedro Garza García, Nuevo Leon, Mexique- general administration of the law firm's office in San Pedro Garza Garcia, Mexico
- developing the law firm's presentation brochures for potential key customers > creation of brochures intended for 2 American manufacturers
Georg JensenMarketing Coordinator
Jan. 2017 - Dec. 2017London, Royaume-UniTrade Marketing responsible on the UK and Irish markets
- marketing activities strategy and coordination (online and in-store) with the external retailers
- marketing packages negotiation
- articles conception and coordination published in magazines
> Job opening allowing marketing management and the creation of a 150+ external retailers portfolio Event organisation
- choice of stakeholders such as suppliers and caterers
- invitations management and sales team support
- ambassador at Maison & Objet fair, Baselworld and the 25th Retail Jeweller UK Jewellery Awards
> Organisation of the largest Georg Jensen event at the Danish Embassy with 300+ guests
> Coordination on 7+ events > Georg Jensen won the Fine Jeweller of the Year award at the 25th Retail Jeweller UK Jewellery Awards
Pure Luxury Villa RentalDigital Communications Responsible
Aug. 2016 - Oct. 2016Ko Samui, Province de Surat Thani, ThaïlandePure Luxury Villa Rental is a company based in Koh Samui with a range of carefully selected villas available in Koh Samui, Phuket and Bali. Internship tasks included:
- Managing social media activity;
- Copywriting villas' descriptions, updating infos, setting on line and adding to CMS after approval;
- Writing and editing newsletters;
- Benchmarking;
- Client prospection and product prospection.
G+J iMS (International Media Sales)Business Development & Marketing Assistant for Designer-Vintage.com
Jan. 2016 - Jul. 2016Région de Amsterdam, Pays-BasDeveloping Designer Vintage's activity on the French market, an online luxury marketplace to buy and sell pre-owned designers products. It belongs to G+J Media group. Internship tasks included:
- Building strategic ideas, investigating the market, benchmarking - Creating content in French for the website and social media platforms
- Analyzing social media platforms performance
Hôtel La MonnaieRéceptionniste
Jul. 2015 - Aug. 2015La Rochelle, Nouvelle-Aquitaine, France
SuniplantConsultante junior
Sep. 2013 - Jun. 2014La Rochelle, Nouvelle-Aquitaine, FranceIn the context of the International Excellence track during my master, I had the opportunity to follow up a company and investigate new markets and develop expansion strategies
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