o9 Solutions, Inc.Human Resources Coordinator
Sep. 2021 - Mar. 2023Bengaluru, Karnataka, IndiaVENDOR MANAGEMENT & GLOBAL SUPPORT INITIATIVES * Onboarded new vendors for engagement initiatives, employee gifting, merchandise, EAP, etc. which increased employ- ees’ satisfaction scores by 15%.
* Served as the first point of contact for employee queries related to Compensation & Benefits, payroll, company policies, taxation, and manager allocations.
* Successfully mentored 2 new hires, teaching them the ropes of the HR field and helping them to successfully integrate into the team.
* Successfully designed and implemented new rewards and recognition program that boosted employee morale.
* Defined work-life balance concepts for the company and introduced best practices, resulting in a 10% increase in
employee productivity.
* Worked as an HRBP for 250 campus hires for the entire employee lifecycle with 0% attrition.
* Successfully led the global employee calendar initiative for the year 2023 from the India region. DATA, HRIS, DOCUMENTATION MANAGEMENT & MISCELLANEOUS * Successfully updated employee information in systems to reflect changes in job title, salary, or location within 24 hours of request 95% of the time with 99% accuracy.
* Successfully led and supported document requests for audits like GDPR, ISO, SOC-I, AND SOC-II.
* Managed attendance regularization and leaves for employees in India region.
* Assisted employees with letter requests along with providing compensation revision letters.
* Worked on back to office project for the entire organization resulting in 85% of employees working from office.
* Worked on the Digitization project of 2000+ Employees, completing the entire project in 6 months with 100% accuracy.