Sarath Kumar - CEO, Technacle IT services Pvt ltd

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Network Power<100 people

Roles

🧑‍💼75%

C-level Executive

✨50%

Business Owner

👍50%

Sales & BizDev

Geos

🇺🇸50%

United States

🇦🇪25%

United Arab Emirates

🇮🇳25%

India

Work Background

Technacle It Services Pvt LtdChief Executive Officer

Jun. 2023India

Spearhead TechnologyManaging Director, India

Jan. 2022 - Jun. 2023Bangalore Urban, Karnataka, IndiaSpearhead focuses on creating transformation initiatives and implementing end-to-end solutions for enterprises in every industry. We specialize in project-based work (SoW), agile planning and strategic technology consulting, and staff augmentation. Our skilled technology experts ensure you succeed at any task or challenge presented in the technology landscape

NetBrain Technologies Inc.Senior Presales Network engineer

Jul. 2021 - Jan. 2022Bangalore Urban, Karnataka, India

IntuitNetwork engineer II

Apr. 2018 - Jun. 2021Bengaluru Area, IndiaNetwork Engineer II • Responsible for managing network environment for 2 Data centers across globe. • Troubleshooting issues related to Firewall, Routing, Switching & F5 load balancer issues • Handling internal requests and processing Change Requests. • Liaising and following-up with vendors on the TAC cases. • Closely working with server, App and DB teams for issues related to network • Handling the network issues related escalations from monitoring team.

Oracle India Pvt. LtdSenior Network Engineer

Jun. 2015 - Mar. 2018Bengaluru Area, IndiaDesignation: OMCS - Senior Network Analyst • Responsible for managing network environment for 5 Data centers across globe. • Troubleshooting issues related to Firewall, Routing, Switching & F5 load balancer issues • Handling customers service requests and processing Change Requests. • Responsible for upgrading IOS for routers switches & Firewalls. • Liaising and following-up with vendors on the TAC cases. • Closely working with server, App and DB teams for provisioning services to the customers. • To maintain SLA of various severities of problem tickets. • Handling the network issues related escalations from L2 team. • To be the technical SPOC for the Service Delivery Managers of some customers in some scenarios. • Responsible for responding to alarms and going ahead with the troubleshooting

AT&TSenior Network Associate DTAC

Jan. 2013 - Jun. 2015Bengaluru Area, IndiaDesignation: Senior Network Associate (Service Delivery) • Provisioning and Network implementation of Internet and BVOIP services to US customers. • Installing and configuring of Cisco 2800, 2900, 3800, 3900, 7200, ASR1002 series and AT & T- BIB Routers. • Deployment and Trouble shooting of T1, T3, Ethernet, DS3, OC3, OC12 Circuit. • Configuring and Troubleshooting of BGP, Static route, MLPP. • Implementing and Troubleshooting of MPLS-VPN, MP-BGP and VRF. • Redistribution, Adding and deleting of routes, LAN/WAN migration. • Configuring and Trouble shooting of NAT, ACL’s, VLAN trunking and Qos. • Porting, Toggling and Test & Turn-up of TN’s for US Customers. • Configuring and troubleshooting of Cisco Voice Gateways. • Working on Juniper t640 router for troubleshooting circuits and routes. • Co-ordination and creating Tickets for various problems with other Teams for Timely resolution. • Assisting Team members for various Technical issues • Interacting with customers for Implementation, Troubleshooting and other Technical issues. • Finding and analyzing the root-cause of the issue and troubleshooting.

HCL TechnologiesLead Engineer

Dec. 2011 - Dec. 2012Chennai Area, India• Testing of various Qos features in Cisco 7600 routers. • Reporting regression bugs found in Cisco IOS through bug tracking tool. • Closely following up with development engineer until closure of IOS defect. • Testing of various routing protocols (RIP, OSPF and BGP) in Cisco 7600 routers. • Reporting regression bugs found in Cisco IOS through bug tracking tool. • Closely following up with development engineer until closure of IOS defect. • Reproducing and automating the customer found defects. • Worked Teacat : Traffic black holed in midpoint router with auto-backup

SifyGNOC - Network Engineer

Mar. 2008 - Aug. 2011Chennai Area, India1) Trouble shooting and resolve the Day to Day Problems on Broad Band, Leased Line, Bridged Broadband, ISDN and Multilink last miles. 2) Broadband and Metro Ethernet internet connectivity issues. 3) Routing Configuration for Broadband VPN, IVPN and Leased Line Network connections. 4) Handled end to end connectivity of enterprises customers and done design changes in the network. 5) Implemented new enterprise customers and provided the network diagram for support teams. 6) Troubleshooting all networking problems to ensure minimum downtime and maximum availability of network. 7) Troubleshooting various customer last mile and core routing protocols. 8) Resolved several high latency issues reported by customer day – to – day 9) Handled various International MPLS VPN Customers. 10) Coordinated with several International peering partners of Sify like Global Crossing and PCCW. 11) Worked in 24/7 environment and handled the cases raised by the customers regarding the network connectivity related issues. 12) As I was 2nd level escalation in Escalation matrix which was shared to National and International customers. 13) Supervising seven members team as Global Support, this served as single point of contact for Global Customers and Global Partners network. 14) Some of the key enterprise customers that were handled are Wipro, HSBC, ICICI BANK, and Satyam Computer service Ltd Involved Activities: 1) Designed and implemented End to End connectivity for customers. 2) Adding serial links into Multilink and changing the bandwidth of Multilink. 3) L2 Path configuration between PE to CPE for Bridge Broadband customers. 4) Routing configuration in CPE for managed customers. 5) Handled QnQ project for the Metro locations (Chennai, Mumbai and Delhi) 6) Migrating the routing mode customers to the Bridged Mode to run the protocols in the last mile and to enable the Auto-fall back for his sec link.

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