Ebenezer Oyeku - Founder, Webplanet Consulting and Services

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C-level Executive

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Work Background

Sambethel Superstores LimitedIT Consultant - Software Developer | Project Manager | Business Analyst

Aug. 2019Lagos State, Nigeria · Hybrid- Oversee end-to-end development of enterprise solutions. - Advise on tool selection, tech adoption, and process improvement. - Establish coding standards and project best practices. - Mentor team members for skill enhancement. - Provide technical leadership to Business Analysts and Project Managers. - Incorporate customer feedback for solution enhancement. - Create documentation and offer responsive ticket support. - Conduct thorough testing to ensure code quality. - Developed Point of Sale Cloud Software for multi-store management.

Global Technology CoverageTech Support Field Engineer

Jun. 2015United Arab EmiratesExperience Highlights: • Successfully performed hardware installations, ensuring servers were ready for software deployment. • Expertly handled server setup, including racking, cabling (power and network), and iLO configuration. • Installed and configured VMware ESXi on physical hosts, facilitating virtualization. • Deployed and managed virtual machines (VMs) using vSphere client and vCenter Server. • Configured comprehensive monitoring solutions for guest operating systems, host health, storage resources, and events. • Implemented WSUS for OS patch management on a dedicated VM. • Established backup schedules and configurations for critical data on alternate hosts/VMs. • Conducted miscellaneous activities, including diverse OS configurations (Linux, Windows, CentOS, Ubuntu) and troubleshooting hardware and networking devices. • Resolved technical issues promptly, ensuring system uptime and reliability. • Managed IP address changes for SD-WAN devices, guaranteeing connectivity. • Performed rack patching in the server room, optimizing server connections. • Installed ceiling-mounted Wi-Fi antennas to improve wireless connectivity. • Facilitated the relocation and setup of printers across different sites, ensuring seamless operations.

FIRST GENERATION COMPANYDatabase Developer

Jan. 2010 - Dec. 2010Jos, NigeriaManaging Database applications for small and medium organizations. Updating and backing up data for future use by Using MS Access, Oracle Database application. Key projects: Managing student record for a private University Using Oracle XE Express Edition.

Asset Matrix Microfinance Bank LtdIT Consultant - Solution Architect | Project Manager | Business Analyst

Sep. 2019Hybrid- Lead end-to-end development of enterprise solutions. - Advise on tools, technologies, and processes for scalability. - Establish coding standards and project guidelines. - Mentor junior staff for role transitions. - Offer technical leadership to cross-functional teams. - Validate solutions and gather customer feedback. - Create software documentation and provide support. - Conduct code testing for quality assurance.

Conflict Armament ResearchTechnical Support Consultant

Mar. 2024London Area, United Kingdom- Delivering technical assistance and troubleshooting for data automation utilizing Esri ArcGIS and AWS Technologies. - Collaborating with stakeholders to identify requirements and provide tailored technical solutions. - Developing and implementing Python scripts and Jupyter notebooks to streamline data processes. - Utilizing Amazon Web Services (AWS) to deploy and manage cloud-based solutions. - Integrating and supporting users on ArcGIS products and functionalities. - Contributing to the development of best practices and documentation for technical solutions. - Proactively identifying opportunities for process improvement and efficiency gains. - Maintaining up-to-date knowledge of industry trends and emerging GIS and cloud computing technologies.

NERDAPPRemote Support Engineer

Feb. 2022Manchester Area, United KingdomExperience Highlights: • Provided comprehensive telephone technical support for both hardware and software issues. • Ensured a positive support experience by promptly identifying, prioritizing, and resolving issues over the phone. • Conducted follow-up assessments to verify the resolution of previously addressed concerns. • Offered guidance and support to both technical and non-technical users on product usage and configuration. • Communicated effectively via email, telephone, and other audio/visual communication channels to assess support needs. • Developed and implemented standard operating procedures and customer service guidelines for IT support. • Leveraged remote control tools such as TeamViewer and AnyDesk to resolve 90% of incident calls on the initial interaction. • Provided expert technical support for web applications and various software solutions.

Tech Quick Solutions B.V.Tech Support Engineer

Jan. 2018NetherlandsExperience Highlights: • Conducted on-site visits to client data centres, managing system networks and server infrastructure. • Successfully configured, deployed, and tested IP phones for the World Bank in Nigeria. • Collaborated with the Presidio USA support team to report issues and implement fixes. • Managed software for HP printers at Nokia Nigeria, ensuring optimal functionality. • Expertly handled data backup server maintenance, including tape replacement and management. • Proactively reported and resolved error issues on servers, maintaining system reliability. • Facilitated the setup and configuration of IP phones for the World Bank. • Proficiently configured switches and remotely upgraded routers to enhance network performance. • Installed and configured various networking devices to optimize connectivity and functionality.

WebPlanet Consulting and ServicesFounder | CTO

Sep. 2013United States · HybridExperience Highlights: • Led a dynamic 5-member developer team, managing diverse programming languages. • Oversaw end-to-end software project management, from concept to rollout, for enterprise applications. • Designed innovative software solutions, optimizing processes, systems, and customer responsiveness. • Proficient in Object-Oriented Application development, emphasizing code review analysis. • Mentored teams in Agile SDLC and OOP best practices, ensuring high-quality applications. • Demonstrated expertise in web application modeling, prototype design, and Agile & Scrum methodologies. • Implemented robust unit testing plans for application modules and functions. • Contributed deep functional knowledge to web services and database development. • Strengthened security in e-commerce and content management applications. Notable Achievements: • Automated processes, addressing currency exchange fluctuations in online shopping, enhancing efficiency. • Reduced system outages, saving clients an estimated $1.2M annually. • Empowered sales teams with web-accessible sales/CRM tools, leading to a 17% increase in assets under management. • Accelerated loan approval processing time by 30% through the development of a streamlined lending application. • Achieved significant cost savings by automating manual data entry functions for clients. • Enhanced security for web applications, payment gateways, and securities pooling. • Achieved record-low monthly downtime error rates, decreasing from 1.2% to 0.02%. • Successfully implemented point-of-sale applications for diverse clients.

Age Check Certification SchemeSoftware Developer

Jan. 2023 - Jan. 2024Manchester, England, United Kingdom · HybridJob Responsibilities The technology stack i am working with is .NET framework, MVC Design Patterns, SQL Server, Azure, Send Grid, Visual Studio, Stripe. Assessing and understanding user coding tasks Designing, developing, and coding new features, applications, upgrades and bug fixes to high-quality standards and customer expectations Support of existing applications Progressing tasks and coding deliverables to completion Designing and coding high-quality, readable and maintainable Unit Tests to ensure the maintainability, confidence and testability of changes Taking part in code reviews and collaborating with other developers

EthosVOData Scientist | Analyst

Feb. 2023 - May. 2023Surrey, England, United Kingdom · RemoteProject Highlights: • Developed a Machine Learning and Big Data Analytics platform for Wilder Sensing. • Successfully processed audio recordings collected from remote devices across a natural estate. • Leveraged deep learning models to extract bird call frequencies from the recordings. • Established a comprehensive database of bird call detections, facilitating in-depth analysis. • Conducted advanced statistical analysis on the detection database, providing valuable insights. • Generated automated draft reports on biodiversity population, aiding in understanding the state of the natural estate's biodiversity.

SystemSpecs GroupSoftware Developer + UAT Tester

Jan. 2023 - Apr. 2023Lagos State, Nigeria · RemoteKey Responsibilities: • Designing, developing, and maintaining software applications. • Collaborating with a cross-functional team of developers and project managers. • Writing code in programming languages, specializing in Java Spring. • Conducting debugging and testing to ensure software functionality. • Developing comprehensive software documentation and user manuals. • Staying updated with the latest trends and technologies in software development. • Leading user acceptance testing efforts on software applications. • Creating detailed test cases and test plans. • Identifying, documenting, and tracking defects and issues. • Collaborating closely with developers to resolve identified faults. • Effectively communicating test results and findings to project managers and team members.

Manchester University NHS Foundation TrustHuman Resources Administrator

Nov. 2022 - Jan. 2023Manchester, England, United Kingdom · On-siteProviding administrative support to the HR department. Assisting with the day-to-day operations of the department, including maintaining employee files, processing paperwork, and coordinating Clinical placement with the MFT. Key Responsibilities: Maintaining accurate and up-to-date employee files and records Assisting with the recruitment and onboarding process, including scheduling interviews, sending offer letters and conducting background checks Processing HR-related paperwork, such as new hire paperwork, benefits enrollment forms, and employee separations Coordinating and scheduling HR-related events, such as employee training sessions, team-building activities and employee engagement programs Assisting with the administration of employee benefits programs, including enrollment, changes and terminations Answering employee questions and providing support and guidance on HR-related issues Assisting with the development and implementation of HR policies and procedures Maintained accurate employee data, including personal information, job titles, and employment status. Coordinated recruitment and hiring processes, ensuring the accuracy of job postings and proper vetting of applicants. Generated reports on workforce data, analysed the data and made recommendations to improve workforce efficiency. Ensured compliance with data protection regulations, such as GDPR and CCPA, and stored employee data securely. Developed and maintained relationships with other teams to ensure smooth processes and accuracy of employee data.

Manchester University NHS Foundation TrustData Migration Administrator

Aug. 2022 - Oct. 2022Manchester Area, United KingdomWorking with HIVE Team as MFT’s major clinical transformation program and transforming how the Trust work across all 10 hospitals, to deliver widespread change and improvement. Bringing all patient information together so as to enable single Trust-wide hospital records for each patient, and improves MFT's services. Achievements An understanding of database systems & Microsoft Office programs Accuracy and paying attention to detail Problem-solving capabilities when an error is alerted A methodical and logical approach to work Good time management skills Utilization and optimization of data protection issues Tasks - Booking and Scheduling Patient appointments and mapping them to their respective providers in Hyperspace Hive - Scheduling Patient referrals in the Hyperspace Hospital Management System (Hive) - Validating Records in Hyperspace-Hive and Reducing Duplication of Data - Migrating and Modify patient pathways in the Hyperspace System - Migrating a Waiting List in Hyperspace Hive Software - Creating New Patient records in Hyperspace Hive Software - Learning and Interacting with Hive Software - Creating Surgical Waiting List - Rescheduling Appointment in Hive Software - Creating and Cancelling Patient cases in Hive Software - Deployment of Hive Embedded Iphones to Oxford Road Hospitals - Troubleshooting and Activating iPhone Docks Issues - User Engagement with Hyperspace Hive Software

Nile University of NigeriaSoftware Developer | Consultant

Apr. 2021 - Apr. 2022Abuja, Federal Capital Territory, Nigeria · RemoteJob Summary: Collaborated closely with the Finance and Technology teams to create and manage payment web portal applications using the Laravel PHP framework, while integrating seamlessly with the Paystack payment processor. Thrived in a fast-paced environment, excelling in meeting tight deadlines and demonstrating exceptional problem-solving skills. Key Responsibilities: • Developed, maintained, and enhanced web applications utilizing the Laravel PHP framework. • Worked collaboratively with team members to conceive, implement, and test new features. • Wrote clean, reusable, and efficient code, adhering to industry best practices. • Skillfully troubleshooted and debugged code to swiftly resolve issues. • Engineered a consumable API for the web application, enhancing its functionality. • Optimized application performance to ensure a seamless user experience. • Actively participated in code reviews to maintain code quality and consistency. • Contributed to the creation of comprehensive technical documentation.

Lagos Business School, Pan-Atlantic UniversityWordPress Developer and Cloud Support Specialist Consultant

Nov. 2020 - Feb. 2022Lagos, Lagos State, Nigeria · RemoteJob Summary: As a skilled WordPress Developer and Cloud Support Specialist on a contract basis, I closely collaborated with the Finance and Technology teams. My primary responsibilities included the development, maintenance, and optimization of a Meal Management WordPress site, as well as providing support for our cloud infrastructure. Operating effectively in a fast-paced environment, I demonstrated the ability to meet tight deadlines and exhibited excellent problem-solving skills. Key Responsibilities: • Developed, maintained, and enhanced WordPress sites, encompassing custom theme and plugin development. • Collaborated actively with team members to design, implement, and thoroughly test new features. • Proficiently troubleshooted and debugged WordPress sites to swiftly resolve any issues. • Prioritized website performance and security, implementing measures to enhance both aspects. • Assisted in the management of our cloud infrastructure, including platforms like AWS and Azure. • Monitored and managed cloud resources, such as databases, servers, and storage solutions. • Successfully diagnosed and resolved cloud infrastructure-related issues. • Implemented and maintained cloud backup and disaster recovery solutions to ensure data integrity. • Actively participated in code reviews and version control processes. • Installed SSL certificates on Linux and Windows Cloud Servers, securing domains effectively. • Contributed to the development of comprehensive technical documentation for reference and future use.

Open Desk Consult Nig.Software Engineer

May. 2016 - Jun. 2016Lagos,Create Media E-Commerce Website to sell religious messages and video content to end users. Using ASP.NET framework Technology

PPC LimitedBidding Staff

Jan. 2011 - Jun. 2011Kofo Abayomi , Victoria Isand.IT Internship(Business Development) Project Bidding for System integrating project offers posted on Websites, Newspapers and organizations by compiling the bidding document specified and sending it for verification and authenticity. Using MS Word, MS Excel and MS PowerPoint. Projects record keeping to the Database for future use by the company.

PPC LimitedIT Internship

Sep. 2008 - Mar. 2009Lagos, Nigeria.System Integrations Operations and System Engineering of developing projects and management of project efficiently so that it meet up user requirement and delivery period. Key projects: Installation of Close circuit camera for Stanbic IBTC Charted Bank, Head Office in Nigeria. Designing and Installation of Solar power electricity for Philips Project Center Beach house. PHCN/SELTA project for telecommunication through electricity transmission line for all electricity sub-station in Nigeria. Structure Cabling and installation of system and operating system (Windows & Linux) for Omel Oil servicing Company Omni-pbx for Alcaltel for telecommunication for Ikoyi Hotel, Nigeria.

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