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Work Background
Grady Health SystemPopulation Health Quality Analyst
Jan. 2017Greater Atlanta AreaCollaborate with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Provide regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Southside Medical CenterPatient Navigator Supervisor
Jan. 2012 - Oct. 2016Greater Atlanta AreaConsulted with medical staff and ancillary department to eliminate barriers to delivery of care and identified service delivery problems and potential for patient management intervention.
Facilitated communication between patients and various departments and staff.
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