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Work Background
ScalaCodeInformation Technology Administrator
Aug. 2022Noida, Uttar Pradesh, India
Precision Techserve P LimitedSenior System Administrator
Dec. 2021 - Aug. 2022Gurugram, Haryana, IndiaManaging Server and network including application server Eg:- 4QT Application server, Attandance server, Tally serve and SAP. Managing remote site as well.
EUNICO INFOTECHSenior System Engineering
Apr. 2016 - Aug. 2020Noida, Uttar Pradesh, India▪ Managing 24*7 Service Desk as a part of Service Desk management.
▪ Ensuring that service delivery take place based on service level agreements.
▪ Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
▪ Conduct weekly review meeting with team to identify gaps and take corrective actions.
▪ Conducting Daily High Ageing Review call with team to know the reason of delay and ensure earliest closure.
Vayam Info Solutions Pvt. Ltd.Desktop Support Engineer
Aug. 2013 - Apr. 2016New Delhi, Delhi, IndiaWorked with Vayam Info Solutions Pvt. Ltd. as a DL1 Engineer. Since 21st August 2013 to 04th April 2016.
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