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Work Background
DeLuca Digital Traffic Manager LtdCEO & Digital Traffic Manager
Jan. 2021Varna, Varna, Bulgaria
ABC GlobalDocument Control Specialist
Nov. 2019 - Nov. 2020Varna, Varna, Bulgaria
I-lanza dutch group B.V.Administrative Assistant
Nov. 2018 - Jan. 2019Rotterdam Area, Netherlands
DIMAS EOODSpa Director
Apr. 2018 - Oct. 2018Golden Sands- Recruit and oversee staff (Hiring, training and developing staff)
- Manage operations budget, - Assist with Promotions and Sales (Developing marketing and promotional strategies, as well as advertising campaigns)
- Supervise Facility Maintenance
- Ensure Customer Satisfaction (Developing customer relationships and measuring customer satisfaction)
- Evaluating and establishing sales goals
FregatAvSales Representative
Jan. 2018 - Apr. 2018Varna, BulgariaPresent, promote and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyze the territory/market’s potential, track sales and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback
DIMAS EOODSpa Director
Apr. 2017 - Oct. 2017Golden Sands-Recruit and oversee staff,
-Manage operations budget,
-Assist with Promotions and Sales
-Supervise Facility Maintenance
-Ensure Customer Satisfaction
CVE Confederación Vallisoletana de EmpresariosAdministrative associate professional
Jan. 2016 - Apr. 2016Valladolid Area, SpainAnswer and direct phone calls
Organize and schedule appointments
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers
Maintain contact lists
Book travel arrangements
Submit and reconcile expense reports
Provide general support to visitors
Act as the point of contact for internal and external clients
Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
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