Silviya Ivanova - Media buyer / Lead Generation /, DeLuca Digital

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Work Background

DeLuca Digital Traffic Manager LtdCEO & Digital Traffic Manager

Jan. 2021Varna, Varna, Bulgaria

I-lanza dutch group B.V.Administrative Assistant

Nov. 2018 - Jan. 2019Rotterdam Area, Netherlands

DIMAS EOODSpa Director

Apr. 2018 - Oct. 2018Golden Sands- Recruit and oversee staff (Hiring, training and developing staff) - Manage operations budget, - Assist with Promotions and Sales (Developing marketing and promotional strategies, as well as advertising campaigns) - Supervise Facility Maintenance - Ensure Customer Satisfaction (Developing customer relationships and measuring customer satisfaction) - Evaluating and establishing sales goals

FregatAvSales Representative

Jan. 2018 - Apr. 2018Varna, BulgariaPresent, promote and sell products/services using solid arguments to existing and prospective customers Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Coordinate sales effort with team members and other departments Analyze the territory/market’s potential, track sales and status reports Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Keep abreast of best practices and promotional trends Continuously improve through feedback

DIMAS EOODSpa Director

Apr. 2017 - Oct. 2017Golden Sands-Recruit and oversee staff, -Manage operations budget, -Assist with Promotions and Sales -Supervise Facility Maintenance -Ensure Customer Satisfaction

ABC GlobalDocument Control Specialist

Nov. 2019 - Nov. 2020Varna, Varna, Bulgaria

CVE Confederación Vallisoletana de EmpresariosAdministrative associate professional

Jan. 2016 - Apr. 2016Valladolid Area, SpainAnswer and direct phone calls Organize and schedule appointments Plan meetings and take detailed minutes Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Update and maintain office policies and procedures Order office supplies and research new deals and suppliers Maintain contact lists Book travel arrangements Submit and reconcile expense reports Provide general support to visitors Act as the point of contact for internal and external clients Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

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