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Work Background
Business Development Consultant
TechsignBusiness Development Consultant
May. 2022Istanbul, TurkeyInvestor & Business Development Professional - Business development and sales operations (especially B2B) to expand the customer base of the company to be able to meet the revenue targets, - Conducting research and communication for opportunities to reach the global markets for increasing the number of global customers, - Supporting the growth marketing activities - Supporting the product management team via the feedback provided by the voice of customer
Program Management Consultant
InnovileProgram Management Consultant
Sep. 2020 - Dec. 2020Istanbul, TurkeyAs a result of my entrepreneurship decision, a contractor role for the transition period with the same authority and responsibilities as I had in the previous position...
Growth & Fundraising Consultant
gelHemenGrowth & Fundraising Consultant
Jul. 2020 - Sep. 2022Istanbul, TurkeyInvestor & Management & Strategy (Corporate Level & Entrepreneurship Goals) - Responsible for the fundraising process for the seed round: Preparing the pitch strategy and materials and Successfully completed fundraising period for the seed fund - Responsible for the business development, - Responsible for the startup growth and overall strategy: Target audience segmentation, Emphatic Research for the value proposition, Business model design and optimization for the marketplace platform, Financial, business and resource plans, Market research for reporting, competitors analysis, market value, forecasting for the relevant plans, - Responsible for the procurement activities, - Responsible for the partnerships and alliances, - Responsible for the design and management of the business processes, - Coaching and mentorship activities, - Responsible for the online and social media marketing strategy and operations... Daha az göster
Presales & Program Manager
InnovilePresales & Program Manager
Jul. 2019 - Sep. 2020İzmir, TurkeyManagement & Strategy (Corporate & Program Level) - Program Management: Managing high-level projects in Turkey and abroad with different types of organizations, Tying up the end-loose projects with a strategic approach, Creating internal project management principles and processes in accordance with PMI standards, Designing and recommending solutions for improving the project management processes to be able to provide the best products and services to the customers, Creating and conducting effective reporting processes for both own company and customers to keep them capable of having the key information regarding the project to be able to take agile actions in case of necessity, Supporting the operations to improve them with constructive feedback regarding the processes and teams, Managing the revenue with a holistic approach from the first phases of the project to the closing stage including the payment collection activities, Process design and definition for lean - preventing the waste (of human and time resources) and continuously transforming the processes to be able to respond to the voice of customers - six sigma - by considering the feasible conditions of the projects - Executive Management: Being a member of the executive team designing the performance management system and creating processes to apply it with the team members and managers, Working on effectively supporting the design and application of the organization-wide transformation (including lean, digital and cultural transformation) process in the program management department and the whole company, Being a member of the executive team creating the strategic plans, managing the portfolio, following, implementing the technologies and business and transformational trends, Global Recruitment, Hiring and Processes (For Regular and Young Talent Resources), Collection of the payments of the managed projects. Responsible for following, realising and keeping sustainable the master cash flow... Daha az göster
Consulting Services Manager
InnovileConsulting Services Manager
Jul. 2018 - Jul. 2019Izmir, TurkeyManagement & Strategy (Operational & Project Level) - Presales Management: Conducting the presales management for solutions and services for the sales operations in CIS, GCC, APAC, LATAM, Conducting the solution, service and support design & management for the projects in CIS, GCC, APAC, LATAM - Management Consulting for Telecom Services Projects: Managing the pre-sales and bid processes of telecom services projects, Designing the solutions for the main components of telecom services as operations, products, management - Bid Management: (Operation Model) Creating the operation model for treating the requests for information, proposal and quotation from the reception of the request to the end of the project, Managing and conducting the bid process until the contract stage for the candidate projects in CIS, GCC, APAC, LATAM... Daha az göster
Service Delivery Manager
P.I. Works, Inc.Service Delivery Manager
Feb. 2017 - Nov. 2017Algiers, AlgeriaManagement & Strategy (Functional & Project Level and Transformation Goals) - Manager of Managers Algerie Telecom Mobilis Managed Service Project, Service Delivery Manager Responsible for managing the whole project consisting of; NW E2E Optimization function with RAN and CORE teams; - Periodic Drive Test and Customer Complaints & VIP Cases solution and Reporting with a private team, - RAN team volume is 23 engineers and 2 Team Leaders, - CORE Network team volume is 5 engineers and 1 Team Leader, - Drive Test & CC & VIP team volume is 14 engineers, DT subcontractors and 1 Team Leader, The main responsibilities are: - Maintaining existing NW Quality and Capacity Service Level and KPIs, - Improving them as committed by Continuous Optimization Activities and - Conducting the detailed Escalation Processes and Procedures in case of problems related to the vendors and operator itself - By also taking into account budget, scope and time KPIs - Global Recruitment, Hiring and Processes (For Regular and Young Talent Resources) Managing the team leaders who are having similar authority and responsibilities as I had in the previous position... Daha az göster
Service Delivery Manager
P.I. Works, Inc.Service Delivery Manager
Dec. 2015 - Jan. 2017Istanbul, TurkeyManagement & Strategy (Functional and Project Level & Transformation Goals) Türk Telekom Mobile NW Managed Service Project Service Delivery Manager Of Marmara East & Marmara South Regions - Managing RF Planning, TRS Planning and Optimization functions for 2 regions & 6 groups & 30+ subordinates, - Main responsibilities are maintaining existing NW coverage, capacity and quality KPIs, improving them by R/O and SWAPs and conducting the database updates for the related processes and procedures by taking into account budget, scope and time KPIs, - Managing effective communication with the management level of customer, - Conducting a complete start-up and transformation process (including cultural transformation) since the project is rarely seen in the world and is one of a kind in Türkiye, - Hiring Management and Building RF Planning, TRS Planning and Optimization Teams, title and level definitions for the team members in the whole project, - Creating the performance evaluation system for managing and improving the engagement and contributions of the teams to project goals, - Creating and improving the basic processes and procedures in line with customer demands for region operations, - Managing the rollout for 2G & 3G & 4G & FTTS (RF Pln. & TRS Pln. Groups), the IP transformation and activities for LTE NW readiness - Managing SWAP Project for (from ERICSSON to HUAWEI) including the TSS, change management, full parameter consistency check between two vendors, before and after KPI management, site verifications, after SWAP initial optimization etc., - Managing the continuous optimization processes to meet the coverage, quality, capacity, NPS KPIs, SLAs, Benchmark targets, - Managing the internal and external continuous reporting process, - Managing the subscriber and VIP complaints & demand management (including the special events, places, days etc.) - Contributing to product teams to support continuous improvement to meet the requirements... Daha az göster
Optimization Expert
Vodafone TürkiyeOptimization Expert
Jun. 2012 - Nov. 2015Ankara, TurkeyExpert Optimization Engineer - Management & Strategy (Project Level) Mobile network optimization expert working for the second big city in Turkey and some small cities' BSCs & RNCs to improve the quality and capacity KPIs according to predefined thresholds, - Being a member of LTE Tech. Preparation Team of Vodafone Türkiye (both in terms of network readiness and the training of the regional technology and customer care services teams) - Conducting the hiring process for the sub-contractor teams (Strategy, headhunt, interviews, analysis, decision) - Contributing to the group interviews and selection processes of young talent discovery programs in the company, - Conducting a continuous optimization process including coverage, quality, capacity and NPS management in the responsibility area (MOTOROLA & HUAWEI) with competitive KPI (statistics and benchmarks) and SLA targets - Managing the 3rd party optimization support teams within the Field Optimization Support Project in Ankara Region, - Conducting processes and procedures to support the NW-based HW and SW Changes (preparation, KPI check, DT etc.), - Conducting to support the NW-based feature and parameter trials (preparation, KPI check, DT etc.), - Conducting effective communication with site works and field support teams to manage HW changes required to optimize the mobile NW, - Conducting effective communication with NOC teams to manage SW changes required to optimize the mobile NW, - Improving the existing processes and procedures (regional and central) being conducted by Vodafone, - Tying up the loose-end special projects including the problematic sites which have chronic site acquisition issues within effective communication with related groups... Daha az göster
Senior Optimization Engineer
Vodafone TürkiyeSenior Optimization Engineer
May. 2011 - May. 2012Ankara, TurkeySenior Optimization Engineer As a result of the change in the project strategy a new permanent position in the Vodafone Türkiye with the same responsibilities as the previous position...
Senior Radio Frequency Optimization Engineer
NETAŞSenior Radio Frequency Optimization Engineer
Nov. 2010 - Apr. 2011Ankara, TurkeyContractor Senior Optimization Engineer Mobile network optimization expert working for the second big city in Turkey and some small cities' BSCs & RNCs to improve the quality and capacity KPIs according to predefined thresholds, - Conducting a continuous optimization process including coverage, quality, capacity and NPS management in the responsibility area, (MOTOROLA & HUAWEI) - Managing the 3rd party optimization support teams within the Field Optimization Support Project in Ankara Region, - Conducting processes and procedures to support the NW-based HW and SW Changes (preparation, KPI check, DT etc.), - Conducting to support the NW-based feature and parameter trials (preparation, KPI check, DT etc.), - Conducting effective communication with site works and field support teams to manage HW changes required to optimize the mobile NW, - Conducting effective communication with NOC teams to manage SW changes required to optimize the mobile NW, - Improving the existing processes and procedures (regional and central) being conducted by Vodafone, - Tying up the loose-end special projects including the problematic sites which have chronic site acquisition issues within effective communication with related groups... Daha az göster
MID WEST REGION RF Planning Supervisor
AVEAMID WEST REGION RF Planning Supervisor
Mar. 2010 - Oct. 2010Ankara, TurkeyManagement & Strategy (Operational Level & Transformation Goals) As a result of an organizational change a new managing position (manager of the largest sub-region team members who are additionally responsible for supervising the new teams in the other regions) and leading the contractors - Directly report to the regions manager (who is responsible for the east of Turkey) - The change and transformation strategy and management responsibilities (including the two-way adaptation between organization culture and transformation goals) in addition to the same authority and responsibilities covered by the previous position... Daha az göster
ANKARA REGION RF Planning Supervisor
AVEAANKARA REGION RF Planning Supervisor
Mar. 2008 - Mar. 2010Ankara, TurkeyManagement & Strategy (Operational Level) Managing Supervisor of the team of 4 members (plus several subcontractors) and responsible for 2G and 3G mobile network planning, development, initial tuning, customer relations management for Ankara and other 12 cities around - Capacity management for the whole network in Turkey, - Supporting other departments working closely - Managing effective communication with RF planning and optimization managers, - Building RF Planning team, title and level definitions for the team members - Creating the performance evaluation system for managing the contributions of the teams to mobile network KPIs and SLAs, - Creating the basic processes and procedures in line with division targets for 2G (GSM900), 2G (DCS1800), 3G (U2100) (HUAWEI & NSN & ZTE & ERICSSON), - Improving the existing processes and procedures being conducted in the company, - RollOut Management for 2G (GSM900), 2G (DCS1800), and 3G (U2100) (RF Pln. Group) by working with related groups to meet the coverage targets of mobile NW operator (TSS, CDD, SVT etc.), - Conducting the continuous optimization processes to meet the capacity requirements and targets, - Conducting the continuous support processes for optimization teams to meet the Benchmark targets, - Managing the internal reporting process - Managing the Mobile BTS procedures of mobile NW operator, - Conducting KPI management processes for special (excess traffic load) days, - Conducting the subscriber complaint & demand management by suggestions of suitable solutions, - Conducting the VIP complaint & demand management - Contributing to the group interviews and selection processes of young talent discovery programs in the company... Daha az göster
RF Planning & Optimization Engineer
AVEARF Planning & Optimization Engineer
Jul. 2002 - Mar. 2008Ankara, TurkeyJunior/Senior Planning & Optimization Engineer - Technology and Reporting Support for M&A - Coverage Management: Regional mobile network RF planning engineer (Nominal plan, site selection (integrated work in field and office in accordance with the site acquisition team, within the scope of master plan and coverage strategy), On-Air process, site verification, initial optimization, delivery process) - Quality Management: Member of the team working on the mobile network optimization of the Ankara network ( Ericsson 2G, Siemens 2G) - Capacity Management: Periodic, hard (equipment addition, removal, exchange activities) and soft (parametric change activities) capacity management activities depend on the mobile network capacity KPI statistics and trends, change in the subscriber behaviours and the changes in the mobile network topology - Mobile Network Equipment DB Maintenance and reporting (Coverage prediction tools deployment) - Planning & Dimensioning including the core nodes - Strategic reporting for the existing status of the network and the forecasts - Special projects, VIP cases, Adoption of New Technologies Daha az göster
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