Hitesh Saini - Founder, Meesra

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Work Background

Fidem AiChief Executive Officer

Oct. 2022United StatesOn a mission to solve bigger problems of insurance through technology.

The Insurance ElephantCalf

Sep. 2022United States

Bharat ClaimsFounder and CEO

Jan. 2021 - Oct. 2022Delhi, IndiaDuring these difficult times of pandemic, the modern insurance claims process is increasingly complex. More variables and data are constantly coming into play and carriers must determine seamless settlements quicker than ever. Today, handling claims is mostly a manual process that relies on experiential team to enhance insured experiences. We "Bharat Claims" are here to impact the life of policyholders' since Inevitable Losses can’t be Left Unsettled!” Driving the future of Claims (For Known & Unknown Insurances) - “Bharat Claims" provide a comprehensive claim management solution that helps policyholders and claimant manage the entire claim lifecycle. • Improve Claim Handling and Reduce Claims Cycle Times - We provide pre-built, sequential workflows that enables high-touch to no-touch claims handling. Implement dynamically guided workflows, rule-driven automation, personalised user interfaces & data enrichment to automate process where needed and empower our claim employees to focus on customer service to deliver desired claim outcomes. • Increase Customer Satisfaction & Retention - We deliver personalised, transparent & effective communications with subscribers. Our APIs enable us to meet on their terms, maintain empathy & reassure them during stressful times. • Innovate Faster & Improvise Operational Efficiency – Our updated technology & focus on innovation enables empowering of our agents & our growth - not drain our resources. It can help tame the complexity of claim process, but there is no substitute for the human element when it comes to provide reassurance & building trust. • Handling Claims Challenges with Modern Solutions - Nothing Impacts loyalty more than the service, people get during their times of despair and reinforcing beliefs that their claims were handled with care. We aim to shift the delicate balance of empathy and automation must struck to give insureds the peace of mind they seek.