KTM BerhadStrategic Communications Executive
Dec. 2019 - May. 2023Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaI am a Social Media Executive at KTMB. Executive Social Media is the most recent of three positions I've had with the firm. In this position, I am responsible for updating KTMB's social media content, generating fresh and relevant digital content, and assisting in crisis management by creating holding statements, press releases, photography, videography, and drone piloting. From April 2020 to July 2021, I served as Team Leader of the Special Project Unit, managing the internal Facebook group for KTMB staff, conducting quality checks on customer service, organising events, and providing internal staff training in news writing, social media, photography, and videography. Before this, I held the position of Executive Social Media from December 2019 to March 2020, with duties comparable to those of my current position.