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Invertas ConsultingPROCESS ENGINEER – CONTINUOUS IMPROVEMENT & PROJECT EVALUATION
Dec. 2020 - Apr. 2025SantiagoFirm specialized in business strategy, mathematical modelling, and financial project evaluation. Key Responsibilities: • Map and document operational processes in various industries (both manufacturing and service sectors). • Design and model functional processes to optimize efficiency and strategic alignment. • Identify improvement opportunities and design practical solutions to achieve operational KPIs according to each company department. • Conduct comprehensive evaluations of projects in the design phase, considering both operational and financial aspects from inception to delivery to the client. Key Achievements: Designed a laboratory testing plan for Starbucks Coffee Chile to replace radiata pine pellets with pellets made from coffee grounds, achieving a product with 15% higher calorific value. Evaluated the feasibility of the “Mobile Pelletizer” project for Tecsus Chile to utilize underused forestry machinery, achieving a 95% capacity utilization rate. Implemented a food production and distribution system at ANTALC Chile, which reduced stockouts by 10% in contracted cafeterias. Developed a business plan for home delivery kerosene service at Authorized Dealer Copec Chile, boosting sales by 38%. Conducted feasibility analysis of a fruit cleaning and screening machine at Aconcagua Foods Chile, projecting a 10% increase in processing capacity.
Invertas ConsultingConsultor en Modelamiento Industrial
Dec. 2020Las Condes, Santiago- Realizar modelamiento de procesos para distintas áreas de ingeniería, utilizando la herramienta Rockwell Arena, con enfoque en la maximización de los beneficios. Logros: - Diseñó un plan de pruebas de laboratorio para sustituir pellet de pino radiata con pellets de la borra de café en Starbucks Coffee Chile, consiguiendo un pellet con un 15% más de poder calorífico. - Analizó la factibilidad del proyecto de Peletizadora Móvil, para la empresa Tecsus Chile, con el objetivo de aprovechar la capacidad ociosa de la maquinaria forestal, logrando una ocupación del 95%. - Diseñó el sistema de producción de alimentos y distribución en ANTALC Chile, con el objetivo de reducir los quiebres de stock en los casinos concesionados en un 10%. - Elaboró un plan de negocios para el servicio de entrega de kerosene a domicilio en Concesionario Copec Chile, con el objetivo de aumentar la comercialización en un 38%. - Diseñó un modelo de centro de distribución con máquina sorter, Chilexpress Chile, con una capacidad de procesamiento de encomiendas de 300 paquetes por hora. - Analizó la factibilidad del proyecto para desarrollar una máquina capaz de limpiar y tamizar las frutas en Aconcagua Foods Chile, con el objetivo de aumentar la capacidad de procesamiento en un 10%. - Formuló un modelo de líneas especializadas para mantención de vehículos en taller de Indumotora One Chile, disminuyendo los tiempos de espera de 9 a 2.4 horas. - Realizó un proceso de auditoría en terreno para Walmart Chile, con el propósito de identificar áreas de mejora en la reducción de pérdidas.
UNIVERSIDAD GABRIELA MISTRALADJUNCT PROFESSOR (UNDERGRADUATE LEVEL)
Oct. 2020 - Mar. 2023SantiagoPrivate Chilean university with over 30 years of experience training professionals in undergraduate, postgraduate, and continuing education programs, offered in on-campus, blended, and online formats. Key Responsibilities: • Teach key subjects such as Operations Management, Strategic Business Management, and Thesis Project. • Assist students in identifying viable thesis projects aligned with their work experience or professional practice. • Review and update curriculum content in core courses essential for the development of the graduate profile • Serve as Thesis Advisor, providing methodological guidance, continuous feedback, and support in preparing the final defense. Key Achievements: Successfully supervised more than 20 undergraduate theses, maintaining high academic and professional standards throughout the Industrial Civil Engineering graduation process.”. Represented the university at the Student Research Congress in the Dominican Republic, receiving recognition for the strategic, technical, and economic quality of the projects developed by its students. Implemented the “Applied Research Pathway,” a methodological approach spanning five courses that organizes the thesis by chapters throughout the degree program, reducing completion times and increasing graduation rates.
Universidad Gabriela MistralProfesor adjunto
Oct. 2020 - Mar. 2023Santiago, Región Metropolitana de Santiago, Chile- Docente de pregrado en Ingeniería Civil Industrial, dicta ramos de Gestión de Operaciones, Gestión Estratégica Empresarial y Proyecto de Titulo. - Apoyar a los estudiantes de último año de la carrera a encontrar proyectos de títulos que sean factibles de llevar a cabo, en los lugares donde estén realizando sus prácticas profesionales o estén trabajando. - Profesor Guía de tesis donde fue responsable de acompañar, guiar y asesorar a los estudiantes en su proceso de tesis y corregir los documentos según los avances en sus proyectos. Logros: - Participó en Congreso Estudiantil de Investigación Científica y Tecnológica en República Dominicana con sus estudiantes exponiendo los Proyectos de Títulos realizados.
Evolve Chile SpAENTERPRENEURSHIP IN ORGANIC CLEANING PRODUCTS
Jun. 2020 - Dec. 2021Gran Santiago, Región Metropolitana de Santiago, ChileCompany dedicated to the production and marketing of cleaning products of vegetable origin and industrial cleaning. Key Responsibilities: • Coordinate meetings with potential clients in the industrial sector. • Conduct field tests for potential uses of the products. • Calculate product costs, determine their selling price, and identify the target market segment. Key Achievements: Created an automotive cleaning product for Indumotora ONE La Dehesa. Introduced an environmentally friendly industrial cleaning product to the market.
Evolve Chile SpAEmprendimiento Productos de Limpieza de Origen Vegetal
Jun. 2020 - Dec. 2021Región Metropolitana de Santiago, Chile- Coordinar, reuniones con potenciales clientes del rubro industrial. - Realizar pruebas en terreno de los potenciales usos de los productos. - Levantar costos de los productos, determinar su precio de comercialización y segmento de mercado. Logros: - Crear producto de limpieza automotriz para Indumotora ONE La Dehesa. - Introducir al mercado producto de limpieza industrial amigable con el medio ambiente.
ORZA SpAENGINEER IN PLANNING & MANAGEMENT CONTROL
Sep. 2019 - Apr. 2020Puerto MonttCompany specialized in the design of floating metal structures and maintenance services for the aquaculture industry, with presence in various states of Chile. Key Responsibilities: • Coordinate cross-departmental teams (Engineering and Sales) to develop customized technical and economic proposals tailored to the aquaculture industry. • Plan, monitor, and control costs of key projects, ensuring adherence to schedules and budgets according to established forecasts. • Prepare operational financial reports for senior management, focusing on key profitability and efficiency KPIs. • Analyse budget variances and manage provisions, proposing adjustments aligned with strategic objectives and portfolio evolution. Key Achievements: Led the redesign of the management control protocol and implemented a customized software solution that improved real-time project monitoring. Saved 2% of the 2019–2020 annual budget through strategic renegotiation of labor contracts and key suppliers. Managed an annual budget of USD 1 million, aligned with strategic objectives and operational efficiency.
Orza SpaIngeniero de Planificación y Control de Gestión
Sep. 2019 - Apr. 2020Puerto Montt, Chile- Coordinar, con el Departamento de Ingeniería y Comercial, las propuestas técnicas y económicas para la comercialización de los proyectos del rubro Acuícola. - Realizar planificación, seguimiento y control de costos de los proyectos de la compañía y administrar el presupuesto anual de USD 1,0 M en conformidad con los objetivos de la organización. Logros: - Rediseñar el protocolo de control de gestión mediante la implementación de un software a medida. - Ahorrar 2% del presupuesto anual 2019/2020, en costos de mano de obra, gracias a varias negociaciones estratégicas con los proveedores.
GS Technologies SpAKey Account Manager (KAM)
Aug. 2018 - Aug. 2019SantiagoTechnology company specialized in internal communication solutions for industrial environments, employing IP66-rated devices resistant to extreme environmental conditions. Key Responsibilities: • Identify and gather technical and operational needs of current and potential clients. • Manage key accounts, strengthening long-term business relationships. • Coordinate meetings, technical visits, and value presentations for the sale of integrated hardware and software solutions. • Develop and implement B2B commercial strategies in industrial sectors. Key Achievements: Conducted market research and competitive benchmarking to identify opportunities for technical improvement, proposing IP67 devices that are more resistant to extreme environmental conditions than the current IP66 models. Proposed and led the implementation of IP67 hardware at Agrosuper Chile plant, solving equipment deterioration issues in critical environments. The solution demonstrated the company’s added value, strengthening the business relationship and generating new expansion opportunities.
GS TechnologiesAccount Manager Key Account
Aug. 2018 - Aug. 2019Provincia de Santiago, Chile- Efectuar levantamiento de necesidades asociadas a proyectos de software y hardware; y afianzar la relación con la cartera de clientes. Destacando a: Agrosuper, Rent A Crane, Triconos Mineros, entre otras. Logros: - Utilizar nuevo hardware con certificación IP67, tras haber realizado un análisis de mercado y un benchmarking, se identifica como debilidad en los productos de la competencia.
Intelligenxia SpAOPERATIONS ENGINEER
Nov. 2016 - Jul. 2018SantiagoCompany specialized in traffic analysis at points of sale using people-counting devices, focused on key metrics such as foot traffic, waiting times, and sales conversion. Key Responsibilities: • Evaluate technical requirements for designing customized commercial proposals aimed at major clients in the retail and mass consumer sectors. • Coordinate with clients and suppliers the nationwide implementation of software and hardware, meeting objectives and deadlines while maintaining expected variances. • Establish a continuous improvement plan for the internal processes under my responsibility. • Lead a multicultural team of 14 people across 5 Latin American countries, managing technical and human resources according to the annual strategic plan. Key Achievements: Ensured a service level (SLA) above 97% in national operations through the creation of strategic partnerships and leadership of a nationwide network of technicians. Reduced response times by 20% and hardware failures by 15% through the creation of client manuals, checklists, and automated alerts. Implemented new real-time analytics technology in retail and mass consumer stores, achieving a 12% reduction in checkout queue wait times, enhancing customer experience, and optimizing retail operational efficiency through alerts that monitor the number of customers waiting for service. Established daily meetings to define action plans based on client needs and ensure their effective follow-up.
Intelligenxia Business GroupIngeneiero de Opereaciones
Nov. 2016 - Jul. 2018Provincia de Santiago, Chile- Evaluar requerimientos técnicos para la generación de la propuesta comercial a medida. - Coordinar con clientes y proveedores las implementaciones de software y hardware a nivel nacional, cumpliendo con los objetivos y plazos propuestos, y, a su vez, velando por el mejoramiento continuo de los procesos internos a cargo. - Administrar los recursos humanos, equipo de 14 personas en 5 países de Latinoamérica, e insumos asignados para el cumplimiento de la planificación estratégica anual. Logros: - Garantizar un nivel de servicio (SLA) superior al 97%, a nivel nacional, dirigiendo únicamente a tres equipos de soporte técnico. - Acortar en un 20% los tiempos de respuesta y en un 15% las fallas de hardware, aplicando nuevos procesos de control de calidad con la creación de manuales, adiestramiento con check list de control, y correos de alerta. - Reducir en un 12% los tiempos de espera en filas de cajas de tiendas de consumo masivo, implementando nueva tecnología que alerta en tiempo real la cantidad de personas que permanecen sin ser atendidas.
Antofagasta MineralsOptimization Engineer Practica Profesional
Jan. 2015 - Feb. 20154º RegionDuring my professional practice at AMSA, Minera Los Pelambres division, I was responsible for optimizing and redesigning the Gate access system using allocation models such as Erlang C and simulation in Rockwell Arena.
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