Pranam MarketingSales Engineer
Jan. 2013 - Mar. 2015Chennai, Tamil Nadu, IndiaAreas of focus included but were not limited to;
- Increased the customer base for all the product verticals, particularly circuit breakers, cables, and electrical connectors and also developed the balance between new, premium and key accounts.
- Provided techno-commercial sales support to new and existing customers and maintained over 500+ customers in the region
- Led customer support for the organisation and troubleshot product issues with the customers directly during uncertain times
- Launched sales enhancement initiatives for delayed orders and unpaid sales transactions to maintain the balance between sales growth and cash reserve for the organisation
- Assisting in seasonal digital marketing brand campaigns including creative development, website refreshes and landing page optimization & development, newsletter marketing etc.
- Creating engaging social media strategies and execution plans that cultivated audiences, increased web presence, and enhanced brand awareness
- Monitoring & Reporting the success of Social Media Campaigns through media analytics, KPIs, and dashboards
- Evaluating the effectiveness of marketing programs, conducted in-depth market and customer analysis and insights to senior management
- Handling day-to-day Search Engine Marketing (SEM) activities including campaign planning, implementation, budget management, performance review, and optimization of paid search campaigns
- Reporting of campaigns with in-depth analysis of the performance of keywords, ad copies, bounce rates, etc.
- Formulating a digital strategy for delivering the best ROI for campaigns on various result-oriented matrices of cost per click
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