Harpreet Kaur - Consultant, Ex-EY

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Work Background

Protiviti India Member FirmBusiness Strategy Consultant

Jul. 2021 - Sep. 2022GurgoanLed a business KPI-driven procurement transformation to address critical process concerns and developed vendor management office for a Shared Electronic Banking Services organization. • Developed end-to-end process that integrates Sourcing, Contract Lifecycle Management, Supplier Performance Management, Procure-to-Pay, Compliance and Information Security. • Established processes for new contracts to facilitate appropriate and complete reviews and approvals, and regular assessments of current contracts • Designed and implemented target state process flows & policies along with associated templates, interim and target state operating model and governance model. • Developed framework for strategic v/s non-strategic supplier segmentation • Lead transition of 15+ FTEs across 8 L2 level S2P processes • Developed framework for supplier & contract – management, governance, and reporting activities • Conducted 10+ workshops for user acceptance and process integration

EYProject Consultant

Apr. 2018 - Jun. 2021Delhi, India• Undertook process improvements i.e. As-Is study, To-Be recommendations, Gap analysis and BPR (Business Process Re-engineering) for a central government organization • Gathered/ analysed/ documented requirements and prepared use cases, process flow diagrams, function requirement specifications (FRS). • Reviewed Business Blueprints (BBPs), identified/addressed the Gaps, and supported the Systems Integrator in finalizing the solution w.r.t the functional design • Supported the client and SI in Data Digitization and Data Migration process • Monitored the Go-Live preparedness, coordinated with SI and provided early warnings for anticipated lags/ slippages from schedule of implementation. • Key Improvement outcomes as a result of BPR and ERP Implementation included: o ~60% improvement in time taken for generating reports o ~60% reduction in person-hours spent on monitoring of specific projects/tasks o ~20% improvement in maintenance request resolution time o ~5-10% increase in conversion of client requisitions to running projects o Inbuilt Turn-Around-Time (TAT) and linked escalation protocols o Auto-job scheduling of day-to-day maintenance requests o Standardized forms/ applications/ certificates/ formats

Department of Transport and Main RoadsProject Support Officer

Oct. 2016 - Dec. 2016Brisbane, Australia• Undertook extensive research and data collection on sugar related freight movements in Queensland to inform drafting of a departmental document • Actively liaised with the external technical expert for the project to clarify scope and requirements • Analysed and presented the data in the required format to be used towards working papers • Responded to queries external to the team or directed them to the appropriate person • Complied with departmental policies and procedures

Quadrant Televentures LimitedIndustry Placement- Networking

Jun. 2013 - Dec. 2013India• Adding new Links into the ISP Network (Creating bandwidth for new customer). • Testing of links of ISP network (Tools included MRTG). • Traffic monitoring at links of ISP (Clearing of cache and various log files). • Troubleshooting the links at the various Backbone Routers and Servers in ISP. • Studying about WBB row houses and WBB societies.

Centre for Development of Advanced ComputingWork Experience- Electronics

May. 2012 - Jun. 2012IndiaSkills Used - Microcontrollers: Architecture, Programming and Interfacing Project undertaken: Electronic Voting Machine - a six weeks project Key Responsibilities Included: • Identify and procure the material required for the project • Design circuit and block diagram of the project • Interface the pins of LCD with correct ports of microcontroller • Programming LCD with 8051 microcontroller using KEIL software • Interface the crystal oscillator with 8051 and make sure that constant frequency required for the operation of microcontroller is attained.

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