Volkswagen Financial Services – PortugalAgile Coach
Feb. 2024Porto, PortogalloAs an Agile Coach, my primary responsibility is to nurture and enhance agile practices within the organization to increase organizational maturity. This involves inspiring both teams and the entire organization to continually seek improvements in our Ways of Working, always with a focus on customer satisfaction and creating value for the markets we serve. I directly address the identification of workflow dependencies and the removal of impediments, aiding in the development of new work methodologies tailored to the specific needs of the organization and our customers. A crucial part of my role is to develop and adopt agile practices that speed up the delivery of results by teams, implementing and coaching on the use of agile tools, such as Jira, Confluence, EazyBI, TEMPO, and BigPicture. These tools are essential for creating transparency, enabling inspection, and iteratively adapting work processes, ensuring that the solutions developed are aligned with customer expectations and make a significant contribution to the markets in which we operate. Furthermore, I work strategically with the company's board in defining Objectives and Key Results (OKRs), establishing metrics to assist in tracking and communicating team progress and continuous improvements, always with the vision of maximizing the value delivered to customers and markets. My goal is to support teams in effectively removing impediments, ensuring that the organization can achieve its objectives with greater efficiency, agility, and customer focus.