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Work Background
Fractional Director of Implementation & Clinical Operations
The Prana Collaborative | Ananta Holding GroupFractional Director of Implementation & Clinical Operations
Sep. 2023Healthcare Consulting PracticeThe Prana Collaborative is the healthcare implementation practice of Ananta Holding Group, serving primary care organizations and health tech companies navigating Collaborative Care program implementation and EHR development. Current primary client: Janus Healthcare Partners. • Serve as embedded fractional implementation leader for an early-stage health tech startup developing a proprietary Collaborative Care registry and EHR system — operating across clinical implementation, product development, and operational strategy simultaneously. • Led the onboarding of 24 outpatient clinics across two states onto the Collaborative Care program — designing clinical workflow integration strategies, building relationships with practice managers, and driving platform adoption while minimizing disruption to existing clinical operations. • Contribute directly to EHR product development by gathering clinical and operational requirements from end users, identifying and documenting system bugs, and participating in feature deployment testing to ensure releases meet real-world workflow needs. • Bridge clinical operations and the technical build team — translating provider-facing workflow requirements into actionable product feedback that shapes the EHR's development roadmap and feature prioritization. • Developed readiness assessment models and compliance-aligned implementation frameworks enabling clinics to move from onboarding to active program participation with defined milestones and accountability structures.
Senior IT Project Manager & Implementation Leader
Children's Home Society of FloridaSenior IT Project Manager & Implementation Leader
Mar. 2023Statewide Human Services OrganizationPromoted to lead enterprise technology implementation programs for a statewide nonprofit, reporting directly to the CIO while managing concurrent initiatives across HR, finance, and IT with supervisory responsibility for up to 10 cross-functional team members. • Architected the PMO infrastructure from the ground up — authored implementation playbooks, policies, and documentation standards that transformed ad hoc project delivery into a scalable, repeatable operational model embedded across the organization. • Led end-to-end HRIS migration from Paylocity to UKG across 7 modules and a $350K budget over 10 months — coordinating across HR, payroll, IT, and 500+ end users to achieve full go-live on schedule with zero critical post-launch incidents. • Directed NetSuite financial system integration within a $250K budget over 9 months, bridging finance leadership, implementation vendors, and IT — resolving escalations in real time and ensuring adoption across multiple business units. • Implemented Atlassian Jira as the enterprise ITSM platform, designing workflows and dashboards that shifted the organization from task-tracking to outcome-tracking. • Oversaw full cloud infrastructure migration — designed the transition playbook, managed vendor coordination, and ensured operational continuity throughout cutover. • Served as primary liaison between implementation teams and executive leadership, translating operational complexity into board-aligned delivery roadmaps with clear KPIs and risk narratives.
Associate Program Manager
Tidal Basin GroupAssociate Program Manager
Apr. 2020 - Mar. 2022Federal & State Disaster Recovery Programs• Coordinated grant reimbursement for 100+ applicants across projects from $5K–$10M — built intake workflows, documentation standards, and compliance tracking infrastructure that scaled to high-volume portfolio management. • Interpreted CARES Act and Stafford Act requirements to develop submission guidance and audit-ready documentation across local governments and state agencies — translating regulatory complexity into clear operational execution.
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