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Work Background
SalesflowProject Delivery Manager
Sep. 2023United Kingdom• Lead delivery processes for a 14-person cross-functional team
• Increased release frequency by 70% by redesigning release workflows
• Improved response time to production issues • Strengthened collaboration between engineering, support and business teams
• Contributed to strategic decisions at the company level
SalesflowProject Manager Scrum Master
May. 2023 - Sep. 2023Remote
Gearheart.ioProject Delivery Manager
Aug. 2021 - Mar. 2023Remote
SmartSuiteProject Delivery Manager
Aug. 2019 - Mar. 2023RemoteProject/Delivery Manager: - development process management (team of 35 people) - successful launch almost from scratch (joined the project three months after the project started) - cross-team coordination (internal and external teams) - change management - status reporting - release management - interaction with the client on strategic issues - supervision of the Project Managers work (team of two people) - maintenance of project documentation - monitoring project KPIs: bug count, client satisfaction, delivery time planned/spent Business Analyst: - task requirements (user stories and use cases) - writing and review of the product help articles Scrum Master: - facilitating meetings and helping the team follow Scrum rituals: refinements, retrospectives, sprint planning - backlog prioritization QA/QA Management: - bug prioritization in backlog - test case writing - management and performing pre-release regression testing
Gearheart.ioIT Project Manager
Jul. 2019 - Aug. 2021Remote
United ThinkersProject Manager / Team Lead of Technical Writer Team
Mar. 2014 - Jul. 2019Remote- Fintech domain - Documentation: - Team Lead (team of three people) - Writing (API, business/technical user guides, release notes, etc.) - PCI audit documentation for clients
- PM/BA: - PM role for the development team (team of two people) (PHP) - BA role for the internal resources (PHP) - Internal resources administration - Release management
- Waterfall, Kanban frameworks
- Staff education of the industry basics (merchant services) and work with the product (payment gateway) - Client support
Oversun Media LLC - Game DevelopmentMedia Planner
Jun. 2013 - Feb. 2014Dnepropetrovsk- planning of advertising campaigns;
- searching for the best advertising places;
- analysis of the efficiency of current advertising campaigns, web analytics (Google Analytics, Google Adwords, ProjectX); - negotiations with partners (game sites, banner, teaser, and CPA networks);
- co-managing of statistics site ProjectX development;
- working with Jira (issue tracking product) and Confluence (team collaboration product) for task giving, working with given tasks, and content adding;
- news writing and adding them to the site of the company;
- translation of texts from Russian into English;
- PR texts editing;
- community co-managing.
IRT - Advertising TV channelJournalist and Manager
Dec. 2011 - May. 2013UkraineNews-articles writing (www.pole.com.ua);
SEO-optimization.
English Club TVPurchasing Manager, Translator, Manager
Sep. 2008 - Nov. 2011Ukraine- "Practical TV School" project managing; - the purchasing of TV rights, negotiations with distributors in CIS and European companies;
- Sales Manager.
English 4 U - English-teaching magazineEditor, Translator
Aug. 2006 - Mar. 2010Ukraine, DnipropetrovskEditing and translation of English articles for English-teaching magazine "English4U"
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