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Work Background
SCG South AfricaManaging Director
Oct. 2023City of Johannesburg, Gauteng, South AfricaWe deliver integrated Voice, Cloud, Fixed, and Broadband data services throughout SA. With a large number of customers and a growing network of partners, which makes us highly effective in delivering our solutions to the market.
HHCIB Digital SolutionsCompany Owner
Feb. 2022City of Johannesburg, Gauteng, South AfricaOur focus is on creating digital solutions that maximize returns for our customers. Rather than just implementing new software systems, like a new CRM, we believe in the strategic implementation of a tailored set of solutions into an existing ecosystem. This approach allows us to optimize our customers' services and support, ultimately driving greater value for their customers.
NcloseMember of the Board of Advisors
Oct. 2020Cape Town, Western Cape, South Africa
MezzanineChief Commercial Officer
Dec. 2019 - Jan. 2022Johannesburg Area, South AfricaMezzanine creates and enables productive societies through a suite of outstanding digital solutions and platforms built on our open modular middleware platform, Helium. Driving digital enablement with customers throughout Sub-Saharan Africa with solutions in Agriculture, Health, Education, Social Innovation and Asset management. Management of Products, Services, Marketing and Sales performance. Our solutions are driving Covid19 response in multiple markets: Our health solutions enable community based screening and tracing, commodity management and replenishment and logistics tracking of tests. Mezzanine's market leading eVouchering platform can help organisations drive recovery initiatives by making sure that the aid/help/support can get to the intended recipient via SMS to make sure it is a inclusive as possible. Our eVouchering solution is a solid and refined system that has been deployed in multiple markets.
ECONET WIRELESS LIMITEDCEO - Cassava Blockchain
Jul. 2018 - Dec. 2019Johannesburg Area, South AfricaTaking the Econet Group to the next level with the implementation of blockchain solutions that add value to both customers and the business alike. Identification and implementation of block chain projects that can leverage our presence in Africa and create additional value for all role players. The Econet Group has TMT (Telecommunication, Media and Technology) assets throughout Africa and will welcome partnerships that will promote growth and value creation for our customers.
ECONET WIRELESS LIMITEDHead of Kwese Play
Jan. 2018 - Jun. 2018Johannesburg Area, South AfricaHeading up the Kwese Play division in the Kwese Media Group. Kwese play is a media streaming and media aggregation business. We deliver media through the Roku platform which provides seamless access to this new frontier of entertainment. We provide our own content as well as Netflix subscriptions through our Roku platform.
ECONET WIRELESS LIMITEDCEO - Econet Telecom Lesotho
Aug. 2015 - Dec. 2017Lesotho, MaseruEconet Telecom Lesotho is a fixed and mobile network operator. We have a vast network providing voice and data services through out the Kingdom of Lesotho.
ECONET WIRELESS LIMITEDHead of Group Broadband and OTT services
Jan. 2015 - Jul. 2015Johannesburg Area, South AfricaResponsible for Broadband and OTT strategy and performance for Econet's Operations in Africa.
ECONET WIRELESS LIMITEDGeneral Manager: Products and Services
Dec. 2012 - Dec. 2014Harare, ZimbabweDriving performance of products and services by profiling customers and their requirements, changing the way we deliver services to customers. By using deep analytics and surveys we can better understand how our customers want to experience service. Launched OTT monetisation bundles for Facebook and Whatsapp. Zero rating of educational websites.
ECONET WIRELESS LIMITEDChief Commercial Officer
Oct. 2012 - Dec. 2012Harare, ZimbabweTasked with the strategy and direction of broadband products and services for Econet Wireless Zimbabwe.
ECONET WIRELESS LIMITEDChief Commercial Officer - Broadband
Oct. 2010 - Oct. 2012ZimbabweI drive the commercial strategy of mobile broadband. I translate business requirements into sales strategies that drive the commercial performance. Special Projects Broadband VAS M-commerce Research Product Development
Tradepage / iBurst AfricaHead Special Projects - Tradepage
Jan. 2010 - Nov. 2010Product Development, Billing System Implementation and upgrading of MIS system, Update to main Business Portal, SLA management, Customer Management (KAM)
Tradepage / iBurst AfricaCEO - iBurst Africa
Jul. 2009 - Jan. 2010iBurst Group was due to list on the JSE at the end of 2009. In this transition phase of the operation I was asked to assume the position of CEO during the restructuring of the organisations to help align them for the listing process. During this period we focused the subsidiary companies on sales and pushing as hard as possible to get the subscriber numbers up. With the new change in focus away from simply selling CPE devices and focusing on selling a full networking/IT solution to the customers we have driven the number of subscribers up significantly. During this phase I managed the restructuring of the organisation to fit with the listing requirements.
Tradepage / iBurst AfricaCTO - iBurst Africa
Jan. 2008 - Jun. 2009Responsibilities: Recruited talented individuals to form a dynamic technical team based in Johannesburg that rolled out 4 Greenfield iBurst Networks in various African countries. - Launched iBurst Kenya – April 09 - Launched iBurst DRC – Dec 08 - Launched iBurst Mozambique – Sept 08 - Launched iBurst Ghana – March 08 Details of businesses in each country can be viewed from links off the www.iburstafrica.com homepage. Within four months of funding being released, the Ghanaian launch took place successfully in March 2008. In order to ensure iBurst Africa traded effectively, the following was achieved: - Oversaw the management of network roll-outs in each country. The Ghana network has achieved targeted uptime since launch. - Designed and created a pre-paid billing system (the iBurst Management System), which integrates into the Accounting System, Pastel Evolution, and into IAS (Radius), the access controller. This provides a web front-end to all staff, allowing staff to invoice and sell modems from their laptops wherever they might be. Once the modem is invoiced and paid for, it is immediately activated. - Selected the local technical teams that run the day to day operations of the networks. - Architected the reseller programs namely the Super dealer and reseller channels to allow for broad distribution of modems, connect & go! vouchers, and virtual vouchers to the market. - Within the first year of running, met the objective of signing up 5000 new customers in Ghana. - Managed the product development process resulting in the launch of several new product lines into the existing business model. - Managed the rollout of world first 2Mbps modem into all the networks. - Managed the implementation of online sales, network and customer service tracking tools.
Tradepage / iBurst AfricaTechnical Director - Tradepage
Jan. 1996 - Dec. 2007Johannesburg Area, South AfricaResponsibilities: Co-founded Started the Internet Service Provider in 1995. Offered a comprehensive range of Internet products and services that included: • website design, hosting and site promotion, • custom web-based applications, • booking and tracking systems, • systems integration with e-commerce and other applications, • Internet connectivity management ranging from dialup to dedicated links. - Setup offices in Cape Town, Durban and Johannesburg. - Launched online airline booking, passenger and cargo management system for Sun Air - Developed Internet based Coach Management system for Luxliner Coaches. - Initiated development of custom Cargo Management System for Bidvest Group - Grew the base to over 4000 business clients. - Top iBurst South Africa VAR for 2005 and 2006 The services offered include: • Live monitoring of networks, sales figures and customer service teams in every country. • Remotely monitoring servers in each country and pre-configuring servers prior to shipping. • 3rd level technical support for every country – Tradepage has adjusted it’s support hours to accommodate for the support needs of each country and also has staff available on 24hr standby. • Developers have written custom applications for each country, in the local language to assist with the monitoring of telephone calls and sales figures. These systems are also maintained by the Tradepage technical team. • Maintenance of severs and implementation and training of new products that are currently being launched in the subsidiaries. • Maintenance of telephone systems, customer email platforms and monitoring software. • Created, maintained and managed the websites for all the deployments. • Custom solutions are written for each country in which iBurst Africa has a presence in. Applications accommodate for foreign languages and currency.
Birkin CarsAssistant Financial Manager / IT Manager
Jan. 1994 - Dec. 1995Durban Area, South AfricaResponsible for the management of Creditors, Cash for the organisation. I was also responsible for heading up the ERP and all IT Systems. During my time at Birkin Cars I managed the implementation of a new ERP / MRP II system called impact award (Unix). This included the systems analysis and putting together the requirements (RFQ). I managed the selection process and then from there was the project manager for the full implementation. The data migration was also a challenge as data was sourced from several smaller systems and combined into the MRP II system.
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