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Work Background
Pollock ClinicsChief Operating Officer
Sep. 2024 - Sep. 2025Vancouver, BCBrought in to strengthen operational foundations, modernize people systems, and support organizational growth for one of Canada’s leading private men’s health clinics. Led strategic initiatives across operations, workforce planning, culture, performance systems, and patient experience — helping build greater structure, accountability, and operational consistency across the organization. Worked closely with clinical leadership and executive stakeholders to improve systems, clarify organizational priorities, and establish stronger foundations for future scale.
Plan PFounder
Oct. 2023Greater Vancouver, British Columbia, CanadaPlan P Consulting provides strategic HR consulting with a focus on reshaping organizational cultures and driving transformative change. Plan P understands that the heartbeat of any organization is its culture. It's the essence of values, assumptions, behaviors, and attitudes that define who you are. With a keen focus on Cultural Transformation, we specialize in aligning organizational cultures with business strategies.
Independent Advisory PracticeExecutive Advisor | Select Advisory Engagements
Oct. 2023Greater Vancouver, BCI provide selective advisory support to organizations navigating growth, organizational change, leadership development, and operational transformation. My work is grounded in values-based leadership, practical execution, and building strong organizational foundations that support long-term success.
Fertility Coalition of British ColumbiaFounder
Sep. 2021Vancouver, British Columbia, CanadaThe creation of the FCBC's is a testament to my dedication, setting the stage for a future where individuals have access to comprehensive care, dignity, and empowerment in their fertility journey.
Fertility Coalition of British ColumbiaFounder & Executive Chair
Sep. 2021Vancouver, BCFounded and led a province-wide advocacy organization that played a central role in helping secure $170M in provincial fertility funding commitments over five years in British Columbia — expanding access to IVF and fertility care for families across the province. Built partnerships across government, healthcare providers, industry, and patient communities to advance meaningful systems change in reproductive healthcare. Developed and presented the Tree of Life framework to senior government leaders, clinicians, and national organizations as part of a broader vision for equitable fertility care in Canada.
Olive Fertility CentreChief Operating Officer
Jan. 2021 - Oct. 2023Senior operational leader responsible for clinical operations, workforce strategy, organizational growth, and operational excellence at one of Canada’s leading fertility organizations. Led operational strategy across people, systems, and service delivery during a period of significant growth and organizational evolution, helping strengthen foundations for scale, consistency, and long-term success. Worked closely with physicians, clinical leaders, executive leadership, and business teams to align operations, culture, and strategic priorities in support of exceptional patient care and sustainable growth.
Olive Fertility CentreDirector of Operations & HR
Jun. 2016 - Jan. 2021Greater Vancouver Metropolitan AreaLed operations and human resources during a significant period of organizational growth, building the people, systems, and operational foundations needed to support expansion. Oversaw workforce strategy, talent development, organizational design, HR systems, policy development, and day-to-day operational leadership across a complex clinical environment. Partnered closely with physicians and senior leadership to strengthen culture, improve operational effectiveness, and align organizational infrastructure with long-term strategic goals.
Rolfe, Benson LLPFirm Administrator
Oct. 2012 - May. 2016Greater Vancouver Metropolitan AreaSenior business operations leader responsible for finance, HR, IT, facilities, and administrative operations within a professional services environment, reporting directly to the Managing Partner. As Firm Administrator I oversaw and was responsible for five different areas of operation: 1. Internal finance and accounting (full cycle)
2. Human resources (full cycle)
3. Information technology (IT) 4. Facilities
5. Administration
Johnsen Archer LLP, Chartered AccountantsManager, Administration & Human Resources
Jan. 2010 - Oct. 2012Administration and Human Resources
Johnsen Archer LLPController
Jan. 2004 - Jan. 2010Finance, Administration and Human Resources
Taiga Building ProductsFinancial Accountant
Jun. 1997 - Oct. 2004Finance and Change Agent
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