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Work Background
ETC Adriatic - Corporate EventsSales & Event Manager
Jan. 2026Zagreb, Croatia
FreelanceVIP Tour Guide
Oct. 2024Copenhagen, Capital Region of Denmark, DenmarkPassionate about delivering exceptional experiences, I provide personalized and engaging tours for VIP guests in Copenhagen. From historical landmarks to hidden gems, I create unforgettable journeys tailored to each client’s interests. With a strong focus on customer satisfaction, storytelling, and seamless service, I ensure every guest enjoys a unique and memorable visit to the city.
Kuoni TumlareOperations Coordinator
May. 2024 - Oct. 2024Copenhagen, Capital Region of Denmark, DenmarkTour Coordination & Logistics Management: Plan and organize all aspects of tour itineraries, including transportation, accommodation, and activities. Ensure that all travel documents, such as vouchers and itineraries, are accurate and provided to clients on time. Client & Supplier Management: Serve as the point of contact for clients before, during, and after their tours. Address and resolve any client issues or complaints promptly and professionally. Build and maintain strong relationships with vendors and service providers. Team Collaboration & Problem Solving: Work closely with the sales team to understand client needs and preferences Handle unexpected issues or changes, such as cancellations or delays, with minimal disruption to clients.
BrandwatchSocial Media Consultant, SDR
Jan. 2022 - Aug. 2023Copenhagen, Capital Region, DenmarkProfiling and pinpointing potential clients to align with the ideal customer profile Initiating outreach to agencies and brands (outbound/cold calling, email campaigns.) Assessing prospects Coordinating appointments with leads to provide a firsthand experience of the platform (demoing) Engaging actively in training and development sessions CRM management
Falcon.ioSocial Media Consultant
Jan. 2022 - May. 2023Copenhagen, Capital Region, DenmarkAs a Social Media strategy consultant at Brandwatch, my main goal is to understand the needs and challenges that multiple customers and businesses are facing in their social media management workflow. My objective is to offer them the best technological solutions according to the right marketing strategy for their brand. At Falcon.io, we offer a SaaS platform for social media listening, engaging, publishing, advertising, measuring, and managing customer service and data. With us, you can explore the full potential of digital marketing by managing multiple customer touchpoints from one platform. You will love the easy-to-use UI, backed by stellar support. Our diverse and global client portfolio includes Carlsberg, Coca-Cola, Emirates, Toyota, McDonald´s, Tourism Australia, WWF, Flying Tiger, and many more. Get in touch: E-mail: [email protected]
Foot LockerSales Associate
May. 2019 - Jan. 2022København, Capital Region, DenmarkExceptional customer service Efficient complaint and reclamation management Proactive upselling strategies Engaging and interactive customer communication Proficient cashiering, including end-of-day reports and tax regulation compliance
Remisens Hotel GroupAnimator
May. 2015 - Sep. 2017Cavtat, Dubrovnik-Neretva, CroatiaSummer job, animator for hotel guests Entertaining guests Children tutoring Preparing and executing demanding tasks
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