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SANOFI TeamWork + KeyrusSenior Project Manager
Jul. 2024 - Mar. 2026Project Management / SAP Activate/ Rollout/Team Lead / Planning (Agile)/ Business process management/Stakeholder Management / Security / Cutover & Hypercare Strategy / KPIs Project / Risk Management
Senior Project Manager Role for LATAM Project named iShift LATAM: PMO Region COPAC – Financial, Sales, Payroll, UAM
PMO COPAC and functional environment
Context: As part of Project Leadership team to implement SAP in LATAM Countries (11) for Sanofi, Charge of support the leadership of deploying a Program Rollout to internal client Multinational Pharmaceutical Regions (Colombia, Ecuador, Peru, Argentina, Chile, Uruguay and Mexico) - Finance Modules in SAP S/4 Hanna, support the methodologies (Hybrid: Agile and Waterfall) as PMO Region COPAC, ensure Program PMO Tools (JIRA, Confluence, Dashboards Power BI, etc), support the project lead in organizing the project. Support the Project Management in the communication to the teams, Governance definition and update, analysis of plans, identification of enhancements and administrative activities of the project in all phases (Scoping, Design & Build, Testing, Cutover, Go live and Hypercare).
• SAP S/4 Hana • Actively engage with customers to understand their needs and incorporate an external perspective into decision-making. Manage risks by considering both short and long-term impacts, prioritizing collective and global objectives over local or individual interests. Allocate resources and capabilities to areas with the greatest need and value, empowering decision-making at the appropriate levels. Operate effectively in a highly complex environment driven by agile project management, continuous change, and multiple stakeholder interactions.
• Key Interfaces/Relationships – Internal: SteerCo Members, Program Project Leaders, Project Stream Leads, Project Controller. External: Deployment Partner.
• Lead project communication management for the iShift LATAM Program, ensuring timely and clear information flow across project and business teams, including GAP analysis, issue tracking, and creation and follow-up of program metrics, applying lessons learned for other rollouts executed before iShift LATAM.
• Collaborate closely with the Global Central PMO, Business Enablement, Global Solution Delivery teams, Business Leads, Key User Lead, and Data Owners to ensure successful solution delivery.
• Monitor all project phases to prevent impacts on business, technical and functional processes.
• Drive change management activities across all project phases to ensure effective adoption of requirements and process updates.
• Ensure full adherence to the project methodology and alignment with Central PMO procedures, using tools such as Jira, Power BI, and standardized PMO templates.
• Oversee Issue Management throughout Cutover and Hypercare phases to ensure timely resolution and business continuity.
• Team: Stakeholders + KUs : ~350, Consultants: ~50.
INCHCAPEERP Project & Program Manager
Sep. 2021 - Mar. 2024Project Management / SAP Activate/ Rollout/Team Lead / Planning (Agile)/ Business process management/Stakeholder Management / Security / Cutover & Hypercare Strategy / KPIs Project / Risk Management
Global Project Manager (LATAM: Guatemala, Colombia, Ecuador, Peru, Uruguay, Chile, Argentina, Puerto Rico/AFRICA: Ethiopy)
Project Manager LATAM & Africa and Technical & functional environment
Attention to Portfolio projects for ERP & Finance Systems Projects in sector Retail and Distribution & Sales Vehicles and services with integration of Legacy Systems (Incadea/Autoline/Blackline). Adopted Inchcape’s processes and was based on SAP Activate Methodology. Executing projects with methodology SAP S/4 HANA with 3 core pillars: SAP Guided configuration, SAP Best Practices & Methodology SAP Activate (Discovery, Prepare, Explore, Realize, Deploy). Planning and monitoring of initiatives in coordination with Global and regional Markets, IT Managers and PMO. Support management of projects and coordination of work teams in IT for projects and / or programs of the organization with internal resources or suppliers to implement the projects. Effectively coordinated resources and ensured timely and successful project delivery, even in adverse circumstances.
• SAP ERP 6.0
• SAP RISE
• SAP Portal BPO
• Solution Manager
• Program Solution Manager: Global Project Manager for generating roadmap implementations tools and business case scenarios Charm Lite, Test Suite, Charm Full, BPO General, Operations Infrastructure. Executed phases Exploration & Realize and delivered Technical Teams. Global Program UK (Team: 6 Stakeholders, Consultants: 3)
• Support Go-Live, Hypercare & Handover Support - Financial Projects: Global Project Manager for Project Mapping GL Accounts, Profit & Cost Center to standardized with Global Standard (Countries Argentina, Chile, Colombia)- Team: 20 Stakeholders+KUs, Consultants: 7, Rollout Guatemala modules FI/CO/VMS/DBM/MM Post Go-live & Regularization operations Team: 40 Stakeholders+KUs, Consultants SAP: 8 , Rollout Incadea vs SAP Argentina, Uruguay and Ecuador Post Go-live & Regularization operations Team: 20 Stakeholders + KUs, Consultants: 8).
• Project Legal Entity Regularization Chile: Global Project Manager for Merging two companies Trucks and Buses and retail in SAP RISE, Phases executed Discovery, Exploration, Realize. Team: Stakeholders + KUs: 25, Consultants: 10)
• New Warehouse Guatemala: Global Project Manager for creating a new local warehouse transfer inventory and validations with EWM external. Executed all phases of the project with emergency contingency operations & regularization operations. Team: Stakeholders + KUs: 10, Consultants: 3.
• Program Dealer Portal LATAM (Chile/Perú/Colombia/Argentina): Global Project Manager for generate plan of recovery of implementation Warranty Module SAP ERP RISE integrated with SAP Dealer Portal with Modules VMS, WTY, Master Data Vehicles & Spare Parts, generation new plan of implementation with results of UAT testing. Executed Technical Go- live & regularization operations in Chile/Peru/Argentina/Colombia to deliver next phases to Product Owner with stable version. Team: Stakeholders+KUs: 15. Consultants: 20
• Project FICO Implementation with Autoline integration in Ethiopia - Africa: Global Project Manager to implement SAP RISE with modules FI/CO and integrations with legacy Autoline (Sales Vehicles/Spare Parts, Purchases, Legal Documents regulators). Phases executed Discovery, Exploration, Realize. Team: Stakeholders+KUs: 25. Consultants: 8
• Support Project implementation Puerto Rico Retail - FICO with Incadea Integration: Global Project Manager to execute cutover plan and go-live, technical Go-live & regularization operations to deliver next phases hypercare & handover support team’s. Team: Stakeholders+KUs: 10. Consultants: 6.
PERCEPTIOConsultant Solution Manager / Application Owner / Quality Checks Implementation / Testing Leader
Jan. 2021 - Aug. 2021Senior Consultant Solution Manager (Banking Sector - Bancolombia)
Senior Consultant Solution Manager Consultant SAP Solution Manager, member the project of migration AWS Cloud as a Functional Leader in the process of migration the landscape SAP Solution Manager 7.2 to client sector banking, activities related to technical and functional validation of the Solution Manager application as Application owner, verifying normal operation and integration to sap satellite systems to support the configuration life cycle and centralized application development in SAP Solution manager. Scrum cell team member as application owner.
• SAP Solution Manager 7.2
• Integration with all landscape SAP
• Validations functionalities operated in post migration to AWS Solution Manager
• Preparation pre-requisites technical & functional post migration
• Adjustments Configurations to correct technical & functional issues
• Configuration integration with all SAP landscapes integrated with Solution Manager
• Test Management modules Solution Manager: Change Request Management, Incident Management, Solution Directory, Data Volume Management, Downgrade Protection, Quality Gate Management
• SIT & UAT Testing all process flow of CHARM, Incident, SD, DVM, DP, QGM
• Preparation Cutover & Go live pre-requisites technical & functional
• Support Kus and solve incidents in the platform Solution Manager, monitoring all KPIs in Solution Manager
• Monitoring and solving incidents during period hypercare
• Handover to Kus Leaders to operate Solman in Technical & Functional side (Knowledge transfers)
• Team: Stakeholders+KUs: 15. Consultants: 5.
CAJA DE COMPENSACIÓN FAMILIAR (CAFAM)IT Project Manager
Jan. 2016 - Oct. 2019Strategic Business Partner, Project Management / Customer Demand Management/ Planning / Business process management/Stakeholder Management / Software Factory /Team Technical Leader/ Cutover & Hypercare Strategy / KPIs Project / Risk Management
IT Project Manager (Healthcare Sector)
Project Manager Strategic Business Partner, requirements attention, End user projects for the Planning and Financial Management Sub-Director, cross-sectional monitoring of technology needs including its control and execution budget of Technology, investments in Technology sub-areas, Risks, Accounting, Planning, Budget, Costs under SAP platforms and Legacy Systems.IT Project Manager, attention to requirements and / or user projects for the Digital Transformation program and projects of the Credit and Insurance, Subsidy, Loyalty, Corporate Relations, Human Management units, Sales Management.
Customer Demand Management, attention to requirements, End User Projects for the areas of Management and Financial Planning that support Process, Risk, Accounting, Credit and Insurance Subareas, planning, budget, Costs, under SAP platforms and Systems Legacies.
Software Factory Coordinator SAP and Administration of requirements at budget level and follow-up of requirements for continuous improvement of software applications, validate their prioritization and coordination with the Applications team. Coordination of a team of Requirement Managers of 7 people.
• SAP ERP 6.0
• SAP CRM
• CRM Dynamics
• Evaluation, planning, and monitoring of initiatives in coordination with the PMO and evolving business and technical requirements.
• Support project management activities by coordinating IT work teams for organizational projects and programs, evaluating vendors and technological contracting processes, including support and maintenance agreements, continuous improvement initiatives, and implementation projects.
• Coordinate and manage requirements within the SAP Factory, handling 5–10 monthly medium/high‑complexity requests. Oversee 3rd‑level support, stabilization of SAP support processes, and execution of the 2nd‑level support transition plan. SAP modules involved include FI, MM, SD, PSCD, Education, CRM, PI, and BW.
• Serve as SAP Software Factory Coordinator, managing requirements at the budget level and tracking continuous improvement initiatives for software applications, ensuring proper prioritization and coordination with the Applications Team.
• Collections Management Project – Individual/Business Credit: Led the RFP supplier selection process and initiated analysis and design phases for the Adminfo platform.
• Corporate CRM Project: Implemented standard Microsoft Dynamics CRM processes for Presales (Opportunities/Offers), successfully deploying the solution across five Business Units.
• Digital Credit and Insurance Project: Implemented new digital sales channels for both front‑end and back‑end operations; led to the completion of the RFI process for Credit and preparation of the RFP.
• Human Resources Strengthening Project: Conducted analysis of extended Kactus modules, contract management processes, pre‑selection and recruitment workflows, and contract modifications. Explored Kactus, Microsoft Talent, and AI‑based platforms for mass CV uploading and applicant self‑service chatbots.
• Software Factory Project: Executed the Demand Management Plan, overseeing incidents and requirements across the entire technology ecosystem.
• Collections Management Project – Business Portfolio: Analyzed and evaluated functionalities for implementing Collections Management in SAP; led requirement gathering and RFP development with vendor selection.
• Corporate Indicators Project: Assessed technological platforms for corporate indicator management for the Planning area, performing technical analysis of data warehouse tools and pre‑selecting vendors; Power BI was selected for 2019 implementation.
• Implementation Project Management under the SAP platform for the cashier family compensation, supported under the fronts of Finance, Planning, Wholesale Sales, Subsidy and Data Warehouses integrated with SAP CRM Customer Management, SAP PI, SAP ERP under IFRS scheme. Personnel in charge 5 directs and 10 to 15 indirect people, process management Continuous improvement of the SAP tool such as SAP Evolution, ABAP Development, Software Factory Management. Evaluation, planning, execution and implementation of projects, budgetary management.
• IFRS Implementation Program: Management of the transition stage of the Program to the operation of the document certification phase with 5 dependents.
• Closing of Exchange / Stabilization Controls IFRS Implementation Program for SAP ERP fronts in FI-GL, FM, MM modules, for a total of 20 requirements in ABAP configuration and development scheme, Datawarehouse BW IFRS 127 comprehensive tests Reports, external factory management ( 5 to 10 consultants).
• Phase 2 Project - Subsidy Front: Implementation of 27 Subsidy functionalities in the SAP ERP system for PSCD, FICA, CRM modules, 77 Reports in BW, project management with a team of 5 internal resources / 5 external consultants.
• Integral Card - Balance Control Project - Subsidy Front: Implementation of 10 ABAP developments for integral card management, with a work team of 8 people. Contract Management Project - Current functionality adjustments between 15 requirements and adjustments to reports, with a team of 5 people.
• Cash Management / BPM Project - Implementation of integrations with SAP vs Legacy, 15 integrations via web services for BPM, 10 Integrations for Cash Management, total work team 5 people.
PYRAMID CONSULTINGConsultant Solution Manager / Project Leader / Technical and Functional Consultant / Quality Checks Implementation / Testing Leader
Mar. 2014 - Apr. 2015Senior Consultant Solution Manager (As a Vendor Perceptio with IBM Colombia, Partner SAP- Neoris, Food Sector – Nutresa Group, Transportation Sector - Cotecmar)
Senior Consultant Solution Manager Consultant in topics ITIL, focus in IT process how Service Desk, Application Cycle Management of SAP Solution Manager. Project Management Solution Manager at functional level and leading implementation configuration tool under the scheme consultancy to external customers. Provide all the methodology for planning, execution and implementation of the implementation configured based on best practices and methodology RunSAP
• SAP Solution Manager 7.2
• Integration with all landscape SAP
• Neoris - Implementation Solution Manager 7.1 - Incident Management VAR - Standard Scenario.
• Cotecmar - Implementation Solution Manager 7.1 - Incident Management - Standard Scenario.
• IBM - Resource Staff. External consultant for IBM to support on different fronts Tool Solution Manager and IBM serve external customers.
• IBM Customer - Nutresa. In Implementation Process S.Desk or Incident Management in Solman 7.1 Solman 7.1 Diagnosis, planning, project management and configuration.
• Preparation pre-requisites technical & functional to implement Change Request Management and Incident Management
• Configuration integration with all SAP landscapes integrated with Solution Manager
• Test Management modules Solution Manager: Change Request Management, Incident Management, Solution Directory, Downgrade Protection, Quality Gate Management
• SIT & UAT Testing all process flow of CHARM, Incident, SD, DP, QGM
• Preparation Cutover & Go live pre-requisites technical & functional
• Support Kus and solve incidents in the platform Solution Manager, monitoring all KPIs in Solution Manager
• Monitoring and solving incidents during period hypercare
• Handover to Kus Leaders to operate Solman in Technical & Functional side (Knowledge transfers)
Alfagres S.AIT Project Manager
Nov. 2000 - Sep. 2013ColombiaLed the management, administration, and strategic evaluation of emerging
technologies, conducting preliminary feasibility studies and driving technology initiatives across logistics, supply chain, transportation management, SAP application lifecycle management, production, and finance. Applied PMI, MIT Sloan, and SCOR frameworks to strengthen project governance, ensure methodological consistency, and enhance process effectiveness across multiple business domains. Developed and
maintained a comprehensive service catalog for technology projects, improving transparency, prioritization, and alignment of initiatives within assigned business areas.
Driven innovation by researching and advocating for the adoption of new technologies, enabling process optimization, increased operational efficiency, and modernization of business capabilities.
Promoted cross‐functional digital transformation by identifying high‐impact
technological opportunities and guiding stakeholders in adopting solutions that support long‐term organizational growth.
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