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Work Background
Hotel Royal 1905Hotel General Manager
Jan. 2021Varna, BulgariaIn my role as a Hotel General Manager at Hotel Royal 1905 in Varna, Bulgaria, I oversee all aspects of hotel operations to ensure outstanding guest experiences and operational excellence. I lead and coordinate multiple departments, manage budgets, and implement strategies to enhance customer satisfaction and brand reputation. My focus is on creating a welcoming environment for both guests and staff while ensuring the hotel's long-term success. I am responsible for overseeing the daily operations of the hotel to ensure outstanding guest experiences and operational excellence. I lead and coordinate multiple departments, including housekeeping, front desk, food & beverage, and maintenance, to maintain service standards and optimize efficiency. As an experienced Restaurant Manager, I oversee all aspects of restaurant operations to ensure outstanding dining experiences and seamless day-to-day management. In addition to leading the team and ensuring top-tier customer service, I take an active role in menu development and writing recipes, collaborating closely with chefs to craft unique and cost-effective dishes. Focused on efficiency and guest satisfaction, I am dedicated to driving revenue and creating a welcoming, high-quality atmosphere for every guest. As a dedicated Events Planner, I specialize in planning and executing events of all sizes, from corporate functions to weddings. In addition to organizing all aspects of the event, I personally handle the menu and drink selection, ensuring a cohesive experience that aligns with the client's vision. Recently, I successfully organized and managed an event for 120 people, where I not only planned the logistics but also created the menu, prepared the dishes, and oversaw the entire culinary experience. My hands-on approach ensures every detail is perfect, creating unforgettable, seamless events.
Bay The Sea RestaurantHead Waitress
Apr. 2020 - Sep. 2020Varna, Bulgaria
Hotel Marinela SofiaWaitress
May. 2019 - Oct. 2019Sofia, Sofia City, Bulgaria
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