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Work Background
PT PANIN DAI ICHI LIFEMarketing insurance / Business
Jan. 2025 - Mar. 2026Indonesia, JakartaPanin Dai-ichi Life
• Handled new policy applications
• Offered insurance products in the banking hall
• Conducted customer follow-ups
• Carried out customer visits
• Prepared daily sales reports
• Handled policy complaints
• Assisted with policy claims
PT SHOPEE INTERNATIONALMarketing Specialist
Apr. 2022 - Feb. 2024Indonesia, JakartaAnalyze consumer habits, trends, and competitor activities to refine strategies.
Plan, execute, and monitor marketing campaigns across digital and traditional channels.
Coordinate with creative teams to produce promotional materials, marketing collateral, and social media content.
Analyze campaign performance metrics (ROI, conversion rates) and prepare marketing reports.
Build and maintain brand awareness through effective marketing campaigns.
PT Bank Rakyat Indonesia (Persero) TbkCustomer Service Representative
Mar. 2017 - Dec. 2021Indonesia, Batam• Served new and existing customers
• Handled complaints
• Processed new account openings
• Served customers via phone
• Prepared daily afternoon reports
• Input CRM data for new accounts, deposits, book replacements, and ATM card replacements
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