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Work Background
Scrum Master / Agile Project Manager
Vinali Group SAS / SavaTreeScrum Master / Agile Project Manager
Feb. 2025 - Apr. 2026Bogotá, Colombia• Facilitated Agile ceremonies (daily stand-ups, sprint planning, retrospectives) with cross-functional IT and marketing teams, using Jira for backlog management and sprint tracking. • Partnered with Design and Engineering teams to define requirements aligning business goals with technical delivery realities. • Owned the Jira backlog, ensuring traceability and alignment to delivery priorities while facilitating stakeholder trade-off discussions • Designed and moderated interactive workshops in Miro to collaboratively build user stories, process maps, and product roadmaps, accelerating delivery timelines. • Created centralized documentation in Confluence (wikis, knowledge bases) to ensure traceability and alignment between technical and business teams. • Captured stakeholder feedback to drive continuous improvement and foster a culture of agility and innovation.
Business Analyst
Alexandra Lozano Immigration LawBusiness Analyst
Oct. 2023 - Dec. 2024Bogotá, Colombia• Managed full project lifecycle across diverse initiatives: requirements gathering, planning, execution, and stakeholder follow-up. • Organized and executed the 'Milagros Tour': 21 events across major U.S. cities for the launch of new offices, coordinating communication, logistics, and marketing teams. • Tracked project progress through data-driven KPIs, identified risks, and delivered actionable recommendations to ensure successful outcomes. • Maintained proactive communication with clients and teams, delivering regular status reports and managing scope changes throughout the project lifecycle.
Senior Business Analyst
AllstarsIT / FragomenSenior Business Analyst
Dec. 2022 - Sep. 2023Bogotá, Colombia• Led discovery for complex digital intake improvements, driving clarity on scope, assumptions, and cross-functional dependencias. • Annotated designs to ensure functional requirements accurately reflected intended system behavior and user experience. • Gathered and documented functional requirements through comprehensive diagrams, workflows, user stories, and user journey maps to identify process improvement opportunities. • Redesigned processes and effectively communicated required changes to development teams for implementation. • Built stakeholder relationships based on a deep understanding of their influence, needs, and product strategy. • Defined requirements delivery plans aligned with project timelines and business priorities.
Scrum Master
ScotiabankScrum Master
Feb. 2021 - Dec. 2022Bogotá, Colombia• Managed complex technical flows and data mappings (JSON/XML), identifying risks and gaps early in the delivery lifecycle to drive proactive resolution. • Oversaw back-office applications using MT, MX, JSON, and XML messages. • Coordinated service delivery with IT, Sales, and Support teams globally, ensuring SLA compliance and client satisfaction using Jira and Confluence. • Facilitated Agile ceremonies with international cross-functional teams, boosting team efficiency by 25%. • Managed projects involving regulatory requirements (ISO 20022): interpreted standards, prioritized requirements, and escalated risks proactively. • Created user stories, happy paths, and end-to-end workflows with clearly defined acceptance criteria; coordinated IST/UAT testing with development teams. • Supported UAT cycles by validating delivered functionality against strict regulatory and functional requirements. • Led the Europe production release for the ISO program: defined the step-by-step Go-live process, ensuring full compliance with project expectations and timelines. • Supported scaled Agile practices (SAFe) and aligned delivery with business OKRs to ensure outcome-driven results.
Business Analyst Senior
ScotiabankBusiness Analyst Senior
Jan. 2020 - Feb. 2021Bogotá, Colombia• Collaborated with stakeholders and technology teams to define end-to-end solutions for payment domains. • Translated business needs into functional requirements and technical specifications. • Defined acceptance criteria to ensure quality deliverables. • Supported IST/UAT test cycles by validating requirements and assisting with defect resolution. • Prepared documentation and diagrams to enhance process understanding and communication.
Product Owner
Prosintesis LtdaProduct Owner
Sep. 2018 - Dec. 2019Bogotá, Colombia• Acted as liaison between business and technology teams, designing communication strategies and prioritizing requirements for each project. • Authored requirements documentation, coordinated with developers, and aligned deliverables with business objectives.
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