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Work Background
MBO PartnersFraud Operations – QR/Financial Investigator
Jan. 2024 - May. 2025United States• Conduct quality reviews of case documentation and Suspicious Activity Reports (SARs) drafted by investigators. • Provide feedback to investigators through various channels such as emails and virtual workshops. • Perform SAR investigations on fraud cases, document investigative findings, and submit completed reports to FinCEN. • Analyze transactional data and conduct internal and external research, including investigating customer provided profile information. • Identify scenarios warranting a Reimbursement for clients by gathering key information to make a fair judgment. • Cultivate positive, efficient, and productive working relationships with MBO teams and their clients.
BMO USIC Quality Assurance
Mar. 2018 - Sep. 2023Greater Denver Area• Conducted customer due diligence and high-risk reviews in line with the bank's Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) policies and procedures.
• Performed compliance screenings for Politically Exposed Persons (PEPs), sanctions, and adverse news. Identified compliance issues, documented findings, and escalated issues to management. • Prepared and presented written reports detailing high-risk review outcomes, including recommendations for customer onboarding, closure, or retention. • Served as the Subject Matter Expert (SME) for high-risk operations; delivered impactful training sessions and developed procedures to ensure operational excellence, mitigate potential risks, and improve compliance.
Promontory Financial Group, LLCCompliance Analyst II
May. 2015 - Mar. 2018Greater Denver Area• Utilized analytical tools and methodologies to identify patterns, anomalies, and potential compliance issues in Money Service Businesses (MSBs) and Automated Clearing House (ACH) transactions. • Assessed risks and compliance concerns to determine whether to continue, limit, or terminate client relationships. Drafted investigative reports, including SARs and Suspicious Transaction Reports (STRs). Conducted Know Your Customer (KYC) reviews to verify client identities and performed Office of Foreign Assets Control (OFAC) screenings to identify potential sanctions violations.
MoneyGram InternationalCompliance Analyst II
Apr. 2011 - Mar. 2015Lakewood, Colorado, United States• Monitored consumer transactions to ensure compliance with AML guidelines. Performed confidential research and analysis of alerted transactions for identification of patterns and trends. • Detected suspicious activities requiring regulatory reporting and promptly escalated identified fraudulent activities to relevant departments for further investigation. • Engaged with clients, agents, and internal departments to investigate and verify fraudulent activity. • Trained new employees in internal applications, procedures, and phone call protocols related to compliance and fraud detection.
• Ensured timely responses and resolution of inquiries by managing internal email communications related to training assistance and error requests.
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