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Work Background
Barcelona & PartnersSenior Investment Promotion Manager
Jun. 2024
MinicodersHead of Sales
Mar. 2023 - Dec. 2023- Lead the design, implementation and execution of the sales strategies in the school/B2B network.
- Generate a network of schools as potential customers whilst understanding the work dynamics, needs and way of working to help the didactic advisors creating quality content aligned with the needs of those customers.
- Develop commercial management tasks to create, consolidate and strengthen the B2B data base in Spain and abroad.
- Understanding and working with the marketing and customer service teams to ensure a successful team cohesion and to implement the best tracking and reporting methodologies.
- Build, train and develop a potential sales team to cover sales in different regional and international geographies.
EF Language AbroadDirector of Operations
Sep. 2017 - Dec. 2022• Manage and oversee operations at an International School with over 1.500 students per year, as well as the year-round residences and summer residences
• Ensure that students are receiving first class services, as well as overseeing security and emergency procedures based on the commitments and guarantees of the company principles and the requirements of accrediting bodies
• Lead and develop all staff in the different departments and areas, to ensure they are empowered in their positions and continually developing
• Goal setting and reaching an established set of objectives and KPIs, developing and executing strategies to meet costumer’s needs
• Liaise with a worldwide network of sales offices to assist them in meeting their sales objectives and responsibilities towards the students
• Responsible for managing a budget and work within its parameters
EF International Language CampusesDirector of Operations
Sep. 2017 - Dec. 2022• Manage and oversee operations at an International School with over 1.500 students per year, as well as the year-round residences and summer residences
• Ensure that students are receiving first class services, as well as overseeing security and emergency procedures based on the commitments and guarantees of the company principles and the requirements of accrediting bodies
• Lead and develop all staff in the different departments and areas, to ensure they are empowered in their positions and continually developing
• Goal setting and reaching an established set of objectives and KPIs, developing and executing strategies to meet costumer’s needs
• Liaise with a worldwide network of sales offices to assist them in meeting their sales objectives and responsibilities towards the students
• Responsible for managing a budget and work within its parameters
EF Education FirstSales Manager Europe
Sep. 2013 - Aug. 2017• Manage and grow English courses abroad in Spain, Italy and Portugal
• Development and execution of strategic sales and marketing plans to achieve corporate sales objectives within each country and the region
• Lead and develop the sales team to support sales strategies and deliver exceptional, profitable sales growth and results
• Provide market analysis and potential business opportunities to improve product service positioning and increase effectiveness of the sales team
• Responsible for regional financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures and initiating corrective actions
EF Education FirstCountry Product Manager
Sep. 2009 - Aug. 2013• Development of the marketing and sales strategy for direct sales of language courses abroad in Spain
• Responsible for overall program budget, sales and competitor analysis, pricing and discount policy, cost control and customer service
• Recruitment, development and coaching of the sales team
• Creation and execution of off- and online campaigns and events
• Exploration and negotiation of partnership cooperation with companies and education institutions
EF Education FirstSales Consultant
Jan. 2008 - Aug. 2009• Sell language & study programs abroad
• Take full ownership of direct sales in the region and reach sales targets
• Achieve excellent customer service and support proactively responding to client queries and advising customers on EF programs
• Give presentations to potential clients on all points of sales
VodafoneKey Account Manager
Dec. 2005 - Dec. 2007• Mobile and data sales to key accounts in the greater Barcelona region
• Responsible for commercial negotiations with new clients and concluding the sale/contract
• Ownership and control of all contracts and contractual processes.
• Develop and maintain structured account development plans and contact strategies for named accounts.
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